Coach Sales Support Associate

Boston • USA

Saturday, December 6, 2025

Coach, a leading American design house of modern luxury accessories and lifestyle collections, is part of the Tapestry, Inc. family. Tapestry is a global house of brands that unites the magic of Coach, Kate Spade, and Stuart Weitzman. Coach is renowned for its commitment to innovation and authenticity, offering a dynamic environment for employees to grow and excel.

1. Assist customers with product selection and inquiries to enhance their shopping experience.
2. Maintain the visual standards of the store, ensuring merchandise is displayed effectively.
3. Support the sales team in achieving store targets and goals.
4. Process transactions accurately and efficiently, adhering to company policies.
5. Participate in inventory management, including stock replenishment and organization.

1. Previous experience in a retail environment preferred.
2. Strong interpersonal and communication skills.
3. Ability to work in a fast-paced, team-oriented environment.

1. Customer service excellence
2. Attention to detail
3. Proficiency in point-of-sale systems
4. Effective communication
5. Team collaboration

A minimum of one year of experience in a retail or customer service role is preferred.

High school diploma or equivalent required.

Comprehensive benefits package including employee discounts, health insurance, and opportunities for career advancement.

Coach fosters a collaborative and inclusive culture that values diversity and encourages innovation. Employees are empowered to express their individuality while contributing to the brand's legacy of craftsmanship and quality.