Church's CRM Client Development & Experiences Intern

Milan • Italy

Tuesday, May 6, 2025

Church's, a distinguished brand under the Prada Group umbrella, is renowned for its commitment to excellence and innovation. The Prada Group, established in 1913, encompasses iconic brands such as PRADA, Miu Miu, Church’s, Car Shoe, and Pasticceria Marchesi. Operating in over 45 countries, the Group prides itself on a diverse workforce representing more than 100 nationalities, fostering a creative and international work environment.

1. Develop and implement CRM clienteling initiatives to enhance client interactions, store appointments, revenue, and long-term customer loyalty.
2. Generate CRM insights to support and promote new commercial actions targeting specific customer segments.
3. Assist the CRM Manager in identifying high-potential clients and developing strategies to engage them within the brand.
4. Support stores in executing the clienteling strategy and CRM best practices, including creating presentations and training materials for store teams.
5. Collaborate with the CRM Manager to coach stores on CRM KPIs, program compliance, data quality, and digital retail tools.
6. Manage the Loyalty & Experiences Gifting Program and budget, executing initiatives to strengthen client relationships.

1. Successful studies in business management.

1. Proactive, entrepreneurial, and creative with strong interpersonal and communication skills.
2. Ability to discover innovative product solutions that deliver value.
3. Energized by idea exchange and stakeholder engagement.
4. Proficiency in Excel and PowerPoint.
5. Excellent command of English, both spoken and written.

No prior experience required, but a background in business management is preferred.

Bachelor's degree in Business Management or a related field.

Opportunity to work in a creative and international environment with a focus on professional growth and development.

The Prada Group values curiosity, excellence, and the passion of its employees, fostering an environment where professional growth is paramount. The company embraces diversity and encourages a collaborative and innovative workplace culture.