Church's Client Advisor

Paris • France

Monday, May 5, 2025

Church's, a distinguished brand under the Prada Group umbrella, is synonymous with excellence and innovation in the luxury fashion industry. The Prada Group, established in 1913, encompasses iconic brands such as PRADA, Miu Miu, Car Shoe, and Pasticceria Marchesi, operating in over 45 countries and embracing a diverse workforce from more than 100 nationalities. Church's offers a creative and international work environment where the talent and passion of its employees are highly valued, fostering professional growth and success.

1. Welcome and serve customers, ensuring an exceptional in-store experience at all times.
2. Demonstrate comprehensive brand and product knowledge, staying informed about the luxury market and competitors.
3. Execute the Brand’s selling ceremony proactively, maximizing sales opportunities to achieve store sales targets and KPIs.
4. Develop and maintain client relationships through personalized approaches, utilizing Customer Relationship Management and digital tools.
5. Address customer queries and after-sales care effectively, consulting with the line manager when necessary.
6. Maintain the sales floor and visual displays to high standards in accordance with Brand guidelines.
7. Adhere to Company operational guidelines, policies, and stock procedures.

1. Passion for building long-lasting relationships with clients and peers
2. Problem-solving skills, curiosity, and interest in luxury fashion
3. Experience in a luxury or premium retail environment
4. Ability to work both independently and collaboratively
5. Excellent communication and interpersonal skills
6. Passion and knowledge of the shoemaking industry and affinity with the Brand

Experience in a luxury or premium retail environment is required.

Employees enjoy a creative and international work environment that values talent and passion, leading to professional growth.

Church's fosters a workplace culture that values creativity, curiosity, and the pursuit of excellence. The company encourages professional growth by placing importance on the talent and passion of its employees, creating a dynamic and inclusive environment.