Closed Applications No Longer Accepted
Nota Bene: This job opportunity at Church's was available until Thursday, February 6, 2025, but applications are no longer being accepted.
Church's Back of House Specialist
Church's, a distinguished brand under the Prada Group umbrella, is renowned for its exquisite craftsmanship and timeless design. The Prada Group, established in 1913 in Italy, is a global leader in luxury fashion, encompassing iconic brands such as PRADA, Miu Miu, and Church’s. Operating in over 45 countries and employing a diverse workforce from more than 100 nationalities, the group is committed to fostering a creative and innovative environment, valuing the talent and passion of its employees.
- Coordinate with HQ Operations Office to manage and supervise all operational procedures, ensuring alignment and timely support.
- Guarantee efficient warehouse navigation and implement effective goods storage systems.
- Ensure product care and protection in accordance with company guidelines.
- Manage daily goods receipt and storage, optimizing timing efficiency for sales floor preparation.
- Prepare shop-to-shop and returns transfers, adhering to company guidelines and timelines.
- Oversee the flow of E-Commerce orders, ensuring service level requirements are met.
- Handle the flow of damaged, non-sellable, and consignment products.
- Ensure boutique operations are efficient, managing non-merchandise supplies such as stationery and uniforms.
- Organize packaging and stationery both physically and within IT systems.
- Collaborate with local facilities for maintenance and cleaning operations.
- Identify and report security and health & safety hazards, sharing concerns with the Store Manager.
- Address in-store IT issues, escalating as necessary.
- Supervise corporate mobile usage, ensuring devices and apps function correctly.
- Monitor after-sales, pre-sales, and product return processes.
- Manage the flow of gifts and organize display/window objects.
- Handle Prada Group staff clothing allowances.
- Ensure proper protection and packaging of products for in-store and transfer purposes, including E-Commerce shipments.
- Adopt company guidelines in the event of theft, ensuring proper communication and documentation.
- Investigate system negatives promptly.
- Manage product flow and related documentation, recording movements in the IT system.
- Plan and execute physical and cycle inventories with the Store Manager, adhering to company timelines to prevent losses.
- Support warehouse activities related to sales.
- Ensure warehouse security and cleanliness.
- Maintain relationships with providers.
- Update and organize the archive monthly.
- Comply with KPI updates, guidelines, and procedures from Store Operations Manager, Store Manager, or Headquarters.
- Supervise payment procedures and assist sales staff with problem resolution, involving the Store Manager if needed.
- Support administrative activities such as petty cash and deposits.
- Experience in stock management
- Experience in a luxury or premium retail environment
- Problem-solving abilities
- Curiosity and interest in retail
- Ability to work independently and as part of a team
- Excellent communication and interpersonal skills
Previous experience in stock management and luxury or premium retail environments is required.
Employees benefit from a dynamic and international work environment, opportunities for professional growth, and the chance to work with a prestigious luxury brand.
Church's, as part of the Prada Group, offers a creative and international workplace culture that values curiosity, excellence, and the professional growth of its employees. The company fosters an environment where diverse talents are celebrated and innovation is encouraged.