Christian Dior Senior Sales Executive

Christian Dior Couture, a distinguished entity within the LVMH group, epitomizes the pinnacle of luxury fashion. Renowned for its exquisite craftsmanship and timeless elegance, Dior offers its employees the opportunity to be part of a storied legacy. As an employer, Dior seeks individuals who are passionate about luxury and committed to delivering exceptional service.

1. Greet, serve, and advise customers, ensuring the highest standard of customer service.
2. Develop customer loyalty through personalized shopping experiences.
3. Demonstrate comprehensive product knowledge across all categories.
4. Introduce add-on sales to achieve individual and departmental targets.
5. Effectively handle customer complaints in coordination with the line manager.
6. Monitor sales targets and department performance daily and weekly.
7. Maintain client recruitment and development.
8. Ensure sales are generated by optimizing OTOs.
9. Adhere to stock management procedures.
10. Support the team in maintaining high standards of housekeeping and display.
11. Be familiar with selling systems, cash, credit, and exchange procedures.
12. Maximize security measures to prevent product theft.
13. Ensure departmental operations align with company administration systems.
14. Participate actively in team meetings and contribute positively.
15. Engage with potential clients on the shop floor.
16. Build relationships with peers and clients.

1. Strong knowledge of Women's Ready-To-Wear, Fine Jewelry, Accessories, and Leather Goods.
2. Previous experience within luxury fashion.
3. Excellent communication and relationship-building skills.
4. Ability to build long-term client relationships.
5. Passion for Christian Dior and its collections.
6. Strong knowledge of fashion and trends.
7. Positivity and team player mentality.
8. Ability to contribute to business performance.
9. Exceed customer service expectations.
10. Clientelling expertise.
11. Self-confidence.

Minimum 3 years of experience in luxury fashion.

Christian Dior Couture fosters a culture of elegance and innovation, where employees are encouraged to embody the brand's rich heritage and forward-thinking vision. The workplace is dynamic and collaborative, with a focus on excellence and creativity.