Christian Dior Senior Retail Facility Manager

Paris • France

Friday, April 25, 2025

Christian Dior Couture, a prestigious name in the luxury fashion industry, is part of the LVMH Group, a global leader in high-quality products. The brand is renowned for its commitment to excellence, innovation, and elegance. As an employer, Christian Dior Couture fosters an inclusive environment, encouraging diversity and supporting the employment of individuals with disabilities since 2013.

1. Lead the development of expertise in store maintenance, focusing on building technology, mechanical, electrical, and special equipment.
2. Manage and monitor all facilities service contracts across Europe to meet Key Performance Indicators (KPIs) and support DIOR store managers.
3. Oversee facilities and project service providers, ensuring strong customer focus and continuous improvement in service delivery.
4. Acquire and dispose of property and concessions to meet business needs.
5. Collaborate with the Direction of Property & Facilities Management to ensure consistent project and process implementation across the business.
6. Work with Country Managers and Finance Teams to establish annual financial targets and obtain necessary approvals.
7. Manage facilities services delivery within agreed budgets.
8. Ensure compliance with all legal and statutory obligations related to occupation.
9. Support and collaborate with Retail Facility Managers/Teams in various markets.
10. Manage minor works in conjunction with the Architecture Department.
11. Organize retail back-of-house and office spaces for retail teams.
12. Build strong relationships with Finance, Visual Merchandising, Retail, Architecture, Legal, and Security functions.
13. Develop standards for preventive and reactive maintenance activities, capital expenditure requirements, and cost, quality, and efficiency programs.
14. Involve in procurement of new contracts, preparing specifications, evaluating quotations, and recommending contract variations.
15. Manage delegated facilities and project services budgets, forecasting, contract finances, and financial reporting.
16. Conduct regular contract inspections and audits to monitor service provision, value for money, and legislative compliance.
17. Promote energy and environmental management practices and ensure compliance with relevant legislation.
18. Achieve agreed Service Level Agreements (SLAs), KPIs, and other performance criteria.
19. Adhere to statutory obligations and DIOR policies and procedures.
20. Promote a culture of 'Exceeding Expectations' within the business.

1. Bachelor’s degree in Building Engineering or Architecture.
2. Minimum of 8 years of experience in complex organizations, managing international retail networks and prestigious buildings.

1. Excellent communication skills and attention to detail.
2. Strong strategic thinking and execution capabilities.
3. Leadership and team inspiration abilities.
4. Proficiency in Office Pack, AutoCAD, Adobe Design Suite (Photoshop, Illustrator, In-Design).
5. Fluency in French and English; a third language is advantageous.

Minimum of 10 years of experience in managing providers and leading teams of at least 3 people.

Bachelor’s degree in Building Engineering or Architecture.

Christian Dior Couture offers a dynamic work environment with opportunities for career advancement and a commitment to diversity and inclusion.

Christian Dior Couture is committed to fostering a diverse and inclusive workplace culture, encouraging creativity, collaboration, and excellence. The brand values innovation and supports the professional growth of its employees.