Christian Dior Senior Retail Facility Manager
Christian Dior Couture, a prestigious brand under the LVMH conglomerate, is renowned for its commitment to excellence and innovation in the luxury fashion industry. As an employer, the brand fosters a diverse and inclusive workplace, actively supporting the employment of individuals with disabilities since 2013.
- Lead the development of a new unit of expertise focusing on store maintenance, emphasizing building technology, mechanical, electrical, and special equipment.
- Manage and monitor all facilities service contracts across Europe to meet Key Performance Indicators (KPIs) and provide high-quality customer-focused facilities service.
- Oversee facilities and project service providers, ensuring strong customer focus and recommending continuous improvement in service delivery.
- Conduct acquisition and disposal of property and concessions to meet business needs.
- Collaborate with the Direction of Property & Facilities Management to ensure consistent projects and processes across the business.
- Work with Country Managers and Finance Teams to agree on specific requirements and targets for each financial year, obtaining necessary approvals.
- Manage facilities services delivery in line with agreed budgets.
- Ensure compliance with all legal and statutory obligations of occupation.
- Support and collaborate closely with retail facility managers and teams in markets.
- Manage minor works with the Architecture Department and organize retail back-of-house and team offices.
- Build strong relationships with various functions including Finance, Visual Merchandising, Retail, Architecture, Legal, and Security.
- Develop standards for preventive and reactive maintenance activities, capital expenditure requirements for small projects, and implement processes and standards.
- Involve in procurement of new contracts, preparing specifications, contract documentation, and evaluating quotation returns.
- Manage all delegated facilities and project services budgets, forecasting, contract finances, and financial reporting.
- Conduct regular contract inspections and audits to monitor service provision, value for money, and legislative compliance.
- Adhere to energy and environmental management responsibilities and legislation, including training service providers.
- Promote the ‘Exceeding Expectations’ approach within the business.
- Bachelor’s degree in building engineering or architecture.
- Minimum of 8 years of experience in managing complex organizations, international retail networks, and innovative or prestigious buildings.
- Excellent communication and relationship-building skills.
- Strategic thinking with strong execution capabilities.
- Leadership and team management skills, with experience leading teams of at least 3 people.
- Proficiency in Office Pack, AutoCAD, Adobe Design Suite (Photoshop, Illustrator, In-Design).
- Fluency in French and English; a third language is advantageous.
At least 8 years of experience in managing complex organizations, international retail networks, and innovative or prestigious buildings.
Bachelor’s degree in building engineering or architecture.
Christian Dior Couture is committed to fostering diversity and inclusion, offering a supportive environment for individuals with disabilities.
Christian Dior Couture promotes a culture of diversity and inclusion, encouraging a collaborative and innovative work environment. The brand values strategic thinking and execution excellence, fostering a supportive atmosphere for professional growth.


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