Christian Dior Sales Administration Assistant — Travel Retail Americas (Work‑Study)

Parfums Christian Dior is the prestige fragrance and cosmetics Maison within the wider LVMH family, renowned for its craftsmanship, creativity and luxury savoir‑faire. As an employer it combines a heritage spirit with rigorous standards of excellence and a strong emphasis on creativity, client experience and professional development.

1. Process and validate product orders (new launches and core ranges) from Travel Retail clients across the Americas.
2. Create orders for POS materials, merchandising and uniforms in accordance with client rules and sales forecasts.
3. Monitor and report on expenditure and sales performance against defined targets, including tester-related costs.
4. Coordinate customer shipments, track logistics flows and resolve shipping or delivery disputes.
5. Issue credit notes and manage product returns or destruction procedures.
6. Collect and compile information required for sanitary registrations and regulatory filings.
7. Ensure data accuracy across commercial and logistical records and collaborate closely with Sales, Logistics, Marketing, Finance and Customer Service teams.

1. Enrolled in Bac+4/5 (Master’s-level) programme at a university or business school and available for a 12‑month work‑study (alternance) placement.
2. Ideally 6–12 months prior experience in sales administration, order management or commercial support.
3. Fluency in French, English and Spanish—both written and spoken (mandatory).
4. Strong numerical aptitude with attention to detail and a methodical approach to data management.
5. Excellent interpersonal skills, client service orientation and a positive, proactive attitude.
6. Capacity to work onsite at the Saint‑Jean‑de‑Braye office and collaborate with cross‑functional teams.

1. Excel
2. Power BI (asset)
3. Order processing / order creation
4. Credit notes and returns management
5. Shipment coordination and logistics follow‑up
6. Data accuracy, reporting and basic commercial analytics
7. Customer service and stakeholder communication

Entry‑level candidate: current Master’s‑level student seeking a 12‑month alternance; ideally possesses 6 to 12 months’ experience in sales administration or commercial assistance roles.

Currently enrolled in Bac+4/5 (Master’s-level) programme — university or business school; seeking a 12‑month work‑study (alternance) placement.

The Maison champions creativity, craftsmanship and an exacting standard of luxury while promoting inclusivity and collaboration across disciplines. Employees are expected to embody the Maison’s values of passion, collective savoir‑faire and audacity in a workplace that supports learning and internal mobility.