Christian Dior Retail Manager

Cannes • France

Thursday, February 27, 2025

Christian Dior Couture, a prestigious name in the luxury fashion industry, is part of the esteemed LVMH Group. Known for its visionary designs and commitment to excellence, the brand continues to inspire and empower individuals worldwide. As an employer, Christian Dior Couture is dedicated to fostering a diverse and inclusive workplace, encouraging creativity and innovation among its employees.

1. Enhance the boutique's managerial structure and oversee a specific product category.
2. Ensure exceptional customer experience in alignment with Christian Dior's standards.
3. Drive sales growth and client development, achieving set objectives.
4. Implement and execute the commercial strategy of Christian Dior.
5. Manage customer service excellence, including client reception, sales, visual merchandising, and overall boutique presentation.
6. Handle disputes in accordance with the brand's commercial policy and enhance customer loyalty.
7. Monitor department performance through key indicators, propose and deploy action plans, and report results.
8. Co-animate team objectives and motivate staff through daily briefings.
9. Recruit, integrate, train, and coach team members, fostering individual development plans.
10. Ensure proper organization and stock management within the boutique.
11. Manage scheduling and enforce internal control procedures.
12. Communicate managerial messages from the Boutique Director to the team and relay feedback.
13. Conduct regular team reviews with boutique management to maintain a positive social climate and high performance.
14. Disseminate information from headquarters and develop trustful relationships with all boutique departments and European counterparts.

1. Minimum of 5 years of experience in team management within luxury and retail sectors.
2. Strong initiative and commercial acumen with a passion for fashion and products.
3. Proven excellence in service and customer experience in a boutique setting.

1. Fluency in French and English; proficiency in a third language is advantageous.
2. Creativity and strong interpersonal skills.
3. Organizational and follow-up capabilities.

At least 3 years of relevant experience in a similar role.

Christian Dior Couture offers a dynamic work environment with opportunities for professional growth and development. The company is committed to diversity and inclusion, actively supporting employment for individuals with disabilities since 2013.

Christian Dior Couture embodies a culture of passion, innovation, and excellence. The brand values creativity and diversity, fostering an inclusive environment where employees are encouraged to express their talents and contribute to the brand's legacy.