Christian Dior In-Store Training Manager

New York • USA

Tuesday, March 25, 2025

Christian Dior Couture, a prestigious Maison within the LVMH Group, is renowned for its exquisite French heritage and innovative spirit. As part of the world's leading luxury goods conglomerate, LVMH, Christian Dior Couture offers a dynamic environment that fosters creativity and excellence. The brand is committed to sustainable growth and success, nurturing talent in a positive and inclusive atmosphere. Employees are encouraged to engage in communities focused on sustainability, diversity, equity, inclusion, and corporate social responsibility, reflecting the company's dedication to ethical practices and social impact.

1. Develop and facilitate comprehensive training programs within the boutique, focusing on brand culture, product knowledge, and client development.
2. Continuously assess and address training and development needs within the boutique, providing regular feedback to retail teams and corporate departments.
3. Evaluate existing training programs and collaborate with the training team to revise or create new programs based on business needs.
4. Collaborate with regional, merchandising, visual, events, CRM, and PR teams to develop seasonal product training.
5. Monitor productivity, coach underperforming associates, and support new employee induction and onboarding.
6. Assist management with on-the-floor coaching to enhance client experience and brand ambassadorship.
7. Provide detailed training recaps to training, boutique management, and retail leadership teams.
8. Coordinate and manage the training calendar to support seasonal launches, events, and activations.
9. Adjust priorities and manage time effectively to meet business needs.
10. Track the effectiveness of training programs and provide regular follow-up to ensure sustained impact.

1. Minimum 5 years of retail training experience, preferably in a luxury retail environment.
2. Strong passion and awareness for the luxury fashion industry.
3. Ability to develop a strong understanding of the Dior brand image.

1. Ability to develop interactive, creative, and comprehensive training programs.
2. Clear and concise communication skills at all organizational levels.
3. Active listening skills and ability to communicate material effectively.
4. Proficiency in computer presentation tools, particularly PowerPoint and Excel.
5. Flexibility to work a full-time schedule, including nights, weekends, and holidays.
6. Willingness to travel as needed.

A minimum of 5 years in retail training, ideally within the luxury sector, is required.

The salary range is $95,000 - $105,000 annually, with bonus eligibility, contingent on skills and experience.

Christian Dior Inc. offers comprehensive benefits including medical, dental, vision, flexible spending accounts, disability coverage, employee discounts, various paid time off, mental health support, family-friendly benefits, reproductive health care, child and elder care services, commuter benefits, and a 401k plan with employer matching.

Christian Dior Couture is a destination for sustainable growth and success, fostering a positive, authentic, and generous environment. The Maison values inclusivity, creativity, and excellence, encouraging employees to engage in communities that reflect shared values and contribute to social responsibility. The company is committed to equal employment opportunities and ethical practices, ensuring a sense of purpose and belonging for all employees.