Christian Dior Global Business Performance Manager – Digital & Omnichannel

Paris • France

Wednesday, May 7, 2025

Christian Dior Couture, a distinguished entity within the LVMH conglomerate, epitomizes luxury and innovation in the fashion industry. As an employer, the brand is renowned for fostering a dynamic and inclusive work environment, encouraging diversity and creativity. With a commitment to excellence, Christian Dior Couture offers unparalleled opportunities for professional growth and development.

1. Develop and manage the central E-commerce sales forecast, aligning with market trends and strategic objectives.
2. Analyze and consolidate E-commerce revenue forecasts across all zones, ensuring alignment with commercial goals.
3. Translate sales plans into performance KPIs, setting targets and benchmarks for each zone.
4. Collaborate on budget and P&L constructions, ensuring financial alignment with strategic goals.
5. Coordinate seasonal sales objectives in the Open-To-Buy process, ensuring compliance with timelines and guidelines.
6. Lead weekly business performance reviews, providing actionable insights and identifying growth opportunities.
7. Establish key OKRs and performance KPIs for digital platforms and omnichannel services.
8. Develop reporting tools and dashboards to enhance E-commerce performance visibility and data quality.
9. Lead client satisfaction initiatives, including Net Promoter Score (NPS) monitoring and reporting.

1. Minimum of 7 years of experience in E-commerce, Digital Performance, or Business Planning, preferably in the luxury or fashion industry.
2. Strong analytical and data-driven mindset with proficiency in Excel, PowerPoint, and BI tools (Power BI, Google Analytics).
3. Proven understanding of E-commerce and Omni-Retail ecosystems and sales drivers.
4. High business acumen and customer orientation, with the ability to translate data into actionable insights.
5. Demonstrated autonomy and proactivity in stakeholder engagement and action execution.
6. Ability to moderate and lead large meetings and presentations effectively.
7. Excellent communication and presentation skills, with experience in cross-functional and international collaboration.
8. Fluency in English.
9. Passion for the luxury and fashion industry, aligned with the values of excellence, creativity, and innovation.

1. Analytical and data-driven mindset
2. Proficiency in Excel, PowerPoint, and BI tools
3. Strong business acumen
4. Effective communication and presentation
5. Cross-functional collaboration
6. Stakeholder management
7. Fluency in English

A minimum of 7 years in E-commerce, Digital Performance, or Business Planning within the luxury or fashion industry.

Christian Dior Couture offers a hybrid working model, fostering work-life balance and flexibility. The company is committed to diversity and inclusion, supporting the employment of individuals with disabilities.

Christian Dior Couture is dedicated to fostering a culture of excellence, creativity, and innovation. The company values diversity and inclusivity, encouraging a collaborative and dynamic work environment. Employees are empowered to contribute to the brand's legacy of luxury and innovation.