Christian Dior Deputy Store Manager

Milan • Italy

Tuesday, May 20, 2025

Christian Dior Couture, a prestigious name in luxury fashion, operates under the esteemed LVMH conglomerate, renowned for its commitment to excellence and innovation. As an employer, Christian Dior Couture offers a dynamic environment where creativity and luxury converge, fostering a culture of elegance and sophistication.

1. Designs the optimal organization of the boutique under the guidance of the Boutique Manager, recruits suitable profiles, and ensures a proactive talent pipeline.
2. Drives performance and compensation management, ensures people development, motivates, and reinforces engagement.
3. Manages, trains, coaches, and motivates the boutique team daily.
4. Conducts and participates in regular store meetings to discuss performance, sales training, product knowledge, and merchandising.
5. Facilitates communication between management and associates.
6. Assists the Boutique Manager in diagnosing and defining action plans to achieve sales targets.
7. Leads the implementation and monitoring of action plans.
8. Assists in assigning and monitoring sales goals for Sales Associates.
9. Participates in merchandise displays and presentations, applying merchandising concepts and guidelines.
10. Assists the Boutique Manager in optimizing boutique performance and profitability.
11. Monitors boutique KPIs.
12. Participates in coordinating sales promotion activities, including seasonal sales and trunk shows.
13. Assists in implementing and monitoring CRM programs and actions.
14. Acts as an Ambassador of the Maison, supporting the Boutique Manager in building direct contact with VIPs.
15. Implements group, Maison, and boutique policies, procedures, and guidelines.
16. Oversees back office and administration of the boutique.
17. Ensures compliance of associates with established company policies and standards.
18. Locks and secures the store, overseeing compliance with security procedures.
19. Oversees boutique expenses.
20. Solves problems affecting the department’s service, efficiency, and productivity.
21. Gathers merchandise for transfers, damages, and returns-to-vendor.
22. Oversees and participates in department inventories.
23. Monitors proper pricing of merchandise.
24. Minimizes stock losses.

1. At least 5 years of experience in a similar role.

1. Goal-oriented mindset
2. Leadership
3. Problem-solving capability
4. Excellent communication skills
5. Analytical skills
6. Good stress management and ability to work under pressure
7. Teamworking
8. Emotional intelligence
9. Excellent time management and capability of prioritizing
10. Dynamism and flexibility
11. Mentoring and coaching attitude
12. Fluent in English

A minimum of 5 years of experience in a similar role within the luxury fashion industry is required.

Employees enjoy a comprehensive benefits package, including opportunities for career advancement, professional development, and a dynamic work environment.

Christian Dior Couture embodies a culture of luxury and innovation, where employees are encouraged to express creativity and excellence. The workplace environment is collaborative and dynamic, fostering a sense of belonging and pride in contributing to a globally recognized brand.