Christian Dior Department Manager

Paris • France

Thursday, January 16, 2025

Christian Dior Couture, a distinguished entity within the Fashion & Leather Goods sector, is renowned for its visionary approach to luxury fashion. As a part of the prestigious LVMH group, the brand is celebrated for its commitment to innovation and excellence, consistently setting benchmarks in the industry. With a rich heritage rooted in the transformative New Look of 1947, Christian Dior continues to inspire and empower women globally, maintaining its legacy as a creator of dreams.

1. Oversee and develop sales within the designated department, ensuring alignment with the brand's strategic objectives.
2. Manage a team of sales associates, fostering a culture of excellence and adherence to Christian Dior's values.
3. Ensure exceptional customer experience and service, maintaining the brand's high standards in all client interactions.
4. Drive commercial performance by achieving sales targets and expanding the client base.
5. Implement the commercial strategy of Christian Dior, ensuring the boutique's visual merchandising and overall presentation meet brand standards.
6. Handle customer disputes in accordance with the company's commercial policies.
7. Enhance customer loyalty through personalized service and relationship building.
8. Monitor and analyze key performance indicators, proposing and deploying action plans to achieve objectives.
9. Coordinate daily team briefings to motivate and align the team with the boutique's goals.
10. Recruit, integrate, train, and coach team members, developing individual and team capabilities.
11. Ensure efficient stock management and adherence to internal control procedures.
12. Facilitate communication between the boutique director and the team, ensuring a positive work environment and high performance.
13. Maintain strong relationships with other departments and European boutiques to support collaborative efforts.

1. Minimum of 5 years of experience in luxury retail management.
2. Proven track record in team leadership and commercial management within the luxury sector.

1. Strong initiative and commercial acumen.
2. Deep understanding of fashion and luxury products.
3. Excellent customer service and client experience skills.
4. Creativity and strong interpersonal skills.
5. Organizational and follow-up capabilities.
6. Fluency in French and English; knowledge of a third language is advantageous.

A minimum of five years in team management within the luxury and retail sectors is required.

Christian Dior Couture is committed to diversity and inclusion, actively supporting employment opportunities for individuals with disabilities since 2013.

Christian Dior Couture fosters a culture of passion and excellence, encouraging employees to embody the brand's visionary spirit in all endeavors. The company values diversity and inclusivity, striving to create a supportive and empowering workplace for all employees.