Christian Dior Client Development Manager - Events & Client Treatment
Paris France
Posted on Sunday, December 29, 2024.
About Christian Dior
Christian Dior Couture is a prestigious luxury fashion house known for its commitment to excellence and innovation. Since 2013, the company has been actively promoting diversity and inclusion, particularly in supporting the employment of individuals with disabilities.
Responsibilities
- Define the marketing animation plan and associated ROI objectives.
- Organize and manage client events and animations in the boutique, ensuring high-quality execution.
- Create and follow up on event proposals.
- Manage all external service providers and stakeholders.
- Coordinate with all internal entities.
- Create invitations and other client communication assets.
- Participate in organizing events at 30 Montaigne, including internal, image, and press events.
- Communicate with teams about the animation plan and marketing actions.
- Manage the budget.
- Propose new creative formats.
- Provide quantitative and qualitative reporting for each initiative.
- Coordinate client treatments during major Dior events, updating databases, managing welcome packs, gifts, and services.
- Initiate local client treatments for top clients or those to be retained, with a personalized approach.
- Monitor the budget allocated for client treatments.
- Align each event with the overall 30 Montaigne strategy to enhance brand awareness, increase sales, retain clients, and develop the boutique as a living space and new experience laboratory.
Qualifications
- Minimum 5 years of experience in luxury event management.
- In-depth knowledge of luxury clientele.
- Experience in event coordination.
- Field experience required.
Skills
- Strong organizational and follow-up skills.
- High adaptability and agility.
- Strong customer service orientation.
- Excellent communication skills at all levels.
- Strong initiative and commercial sense.
- Sensitivity to the fashion industry.
- Fluent in French and English.
- Proficient in computer tools.
Experience Requirements
Minimum 3 years of experience required.
Job Benefits
Encourages diversity and supports the employment of individuals with disabilities.
Christian Dior Culture
Located in Paris, the workplace is dynamic and fast-paced, reflecting the rhythm of the luxury fashion industry. The company values diversity and inclusion.