Christian Dior Client Development Manager
Christian Dior Couture, a distinguished member of the LVMH Group, epitomizes the pinnacle of luxury fashion. As part of the world's leading conglomerate in high-quality and luxury products, Dior offers an unparalleled working environment where passion and innovation converge. Employees are immersed in a culture that values lifelong learning and professional growth, providing a platform for career advancement within the prestigious LVMH family.
- Coordinate in-store animations with the European marketing team and propose new ideas tailored to local boutique needs.
- Monitor and report weekly on CRM KPIs to the team, ensuring data accuracy and optimization.
- Ensure the team is aligned with the client development strategy and boutique clienteling objectives.
- Guide the team in organizing day-to-day clienteling activities.
- Coach and support the team in monitoring clienteling performance and identifying opportunities.
- Serve as the key contact for the Boutique Manager, providing regular feedback and performance updates, and maintain communication with the regional marketing manager.
- 5+ years of retail experience, with at least 2 years in management within luxury products or hospitality.
- Fluency in German and English; additional language skills are advantageous.
- Strong interpersonal and communication skills.
- Exceptional organizational and management abilities in a fast-paced environment.
- Initiative and commercial creativity with a keen fashion sense.
- Comprehensive knowledge of the luxury industry.
A minimum of 5 years in retail, including 2 years in a managerial role within the luxury sector or hospitality.
Employees enjoy a generous holiday entitlement of 6 weeks per year, a monthly lunch benefit of €100 net, and public transportation support of €100 net per month. Additional perks include an extra day off on birthdays, access to corporate benefits, special employee conditions post-probation, an exclusive pension scheme, and a referral program bonus. The company fosters a family atmosphere with flat hierarchies and offers ample opportunities for further training and career advancement within the LVMH Group.
Christian Dior Couture cultivates a vibrant and inclusive workplace culture where creativity and passion are celebrated. The company values a family-like atmosphere with flat hierarchies, encouraging collaboration and innovation. Employees are provided with continuous development opportunities, reinforcing a commitment to personal and professional growth within the esteemed LVMH Group.


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