Christian Dior Boutique Manager

Christian Dior Couture is a renowned luxury fashion brand known for its high-end fashion and leather goods. The company is committed to delivering exceptional products and services to its clientele worldwide.

1. Achieve annual boutique sales goals across all product categories.
2. Lead the leadership team to develop sales associates in client development and individual sales goals.
3. Ensure outstanding client service at all times.
4. Conduct regular management meetings to review performance, operations, and employee relations.
5. Oversee staffing, scheduling, and compliance with payroll budgets.
6. Partner with Human Resources for recruitment and hiring.
7. Manage payroll, commercial expenses, and headcount to maintain the boutique operating budget.
8. Coordinate events with the corporate office to increase boutique traffic and sales.
9. Develop product knowledge in coordination with merchants and training team.
10. Ensure visual merchandising aligns with brand direction and advertising campaigns.
11. Participate in in-store promotions, including seasonal sales and trunk shows.
12. Report on product sell-through and client feedback to the merchandising team.
13. Lead operational processes with the operations manager, including shipping, receiving, and inventory.
14. Ensure compliance with company policies and standards.
15. Review operational reports to ensure adherence to company policies and manage store profitability.
16. Ensure security and safety compliance of physical facilities.
17. Conduct quarterly emergency procedures meetings and update emergency contact lists.
18. Develop strategies to support the boutique’s service, efficiency, and productivity.

1. At least 10 years of boutique management experience.
2. Strong understanding of the luxury fashion industry and luxury clientele.

1. Ability to develop, motivate, and train leadership team and staff.
2. Strong interpersonal, communication, organization, and follow-through skills.
3. Ability to delegate tasks effectively and manage time wisely in a fast-paced environment.
4. Clear and concise communication skills.
5. Ability to operate all equipment necessary for the job.
6. Understanding and application of company policies and procedures.

Minimum 10 years of boutique management experience.

Work a full-time schedule including nights, weekends, and holidays. Travel as needed.

Located in Washington D.C., the boutique offers a dynamic and fast-paced work environment, emphasizing luxury service and client satisfaction.