Christian Dior Beauty Advisor

Parfums Christian Dior is the beauty division of the Maison Christian Dior and part of the LVMH group. The brand is synonymous with couture heritage, creative excellence and meticulous craftsmanship, offering a global luxury retail environment that emphasises impeccable client service, product expertise and continuous training for its teams.

1. Act as a brand ambassador, consistently representing Dior’s values and attitude at the counter.
2. Deliver tailored consultations and product demonstrations across fragrance, make‑up and skincare to create an exceptional client experience.
3. Achieve individual and counter sales targets; drive attach rates through effective cross‑selling and personalized recommendations.
4. Maintain counter presentation and merchandising in line with company guidelines to uphold brand image.
5. Monitor stock levels, report discrepancies to the counter manager and ensure product availability.
6. Execute assigned administrative and operational tasks accurately (attendance, reporting, product handling).
7. Adhere to Dior beauty standards, store operating procedures and punctuality requirements.
8. Collaborate cross‑functionally with boutique and back‑office teams and report to the counter manager/boutique manager.

1. High school diploma or equivalent; diploma from a beauty vocational school preferred.
2. 1–2 years of professional experience in retail or service; experience in the luxury or cosmetics sector is preferred.
3. Customer‑centric attitude with a proven track record of delivering exceptional service.
4. Strong communication and interpersonal skills; confident and articulate in client interactions.
5. Detail oriented, organised and results driven with the ability to work under pressure.

1. Excellent sales techniques
2. Client service excellence
3. Product knowledge: fragrance, make‑up and skincare
4. Fluent Mandarin Chinese (local language)
5. Counter operations and inventory monitoring
6. Upselling and cross‑selling
7. Customer relationship building

1–2 years in retail or customer service; prior experience in luxury cosmetics or beauty retail is preferred but not mandatory.

High school diploma or equivalent. Graduation from a recognised beauty/vocational school is an advantage.

The Maison fosters a high‑standards, client‑focused retail culture rooted in couture craftsmanship and creative heritage. Teams are expected to combine elegance, professionalism and a passion for beauty while benefiting from structured in‑store training and a collaborative luxury retail environment.