Christian Dior Assistant Retail Performance EMEA

Paris • France

Sunday, January 5, 2025

Christian Dior Couture, a prestigious division of the LVMH conglomerate, is renowned for its commitment to luxury and innovation. As a leader in the fashion industry, the brand is dedicated to crafting exquisite designs that inspire and captivate. Christian Dior Couture values diversity and inclusion, fostering an environment where employees can thrive and express their unique talents.

1. Contribute to the animation and monitoring of Customer Experience programs, including providing weekly and monthly reporting.
2. Prepare analysis presentations for monthly meetings with General Managers and key stakeholders, as well as quarterly meetings with the Customer Experience community.
3. Serve as the main point of contact for Boutiques in managing requests and issues.
4. Manage Retail KPIs reporting and analysis, including monthly reports on traffic counting, conversion rates, and cross-selling.
5. Monitor the performance of omnichannel services and analyze the adoption and performance of retail tools.
6. Conduct specific analyses for management and prepare supporting presentations.
7. Actively contribute to the management of EMEA communication tools, such as newsletters and internal shared platforms.
8. Coordinate the weekly reception of content and participate in monthly committees with all stakeholders to build ongoing strategies.
9. Support EMEA teams with any questions and resolution of incidents, collect feedback, and issue recommendations.
10. Assist with setups and tests for evolutions.

1. Student pursuing a BAC+4/5 in Management or Business.
2. First experience in a retail environment, either in a Boutique or at Headquarters, is appreciated.

1. Curious, proactive, and strategic mindset.
2. Team-focused with a desire to collaborate effectively.
3. Organized, methodical, and rigorous approach.
4. Understanding of Retail Operations and Customer Experience is a plus.
5. Fluent in French and English.
6. Excellent computer skills, including Microsoft Excel, Word, and PowerPoint.

Entry-level position suitable for students with a foundational understanding of retail environments.

Pursuing a BAC+4/5 in Management or Business.

Christian Dior Couture offers a dynamic and inclusive work environment, encouraging personal and professional growth.

Christian Dior Couture fosters a culture of passion and creativity, where employees are encouraged to express their individuality and contribute to the brand's legacy of excellence. The company is committed to diversity and inclusion, ensuring a welcoming atmosphere for all.