Christian Dior Assistant Retail Performance EMEA

Christian Dior Couture, a renowned luxury fashion house, was founded in 1947 and is known for its revolutionary designs and visionary spirit. The company is committed to enhancing the beauty of women worldwide and continues to inspire with its innovative creations. Christian Dior Couture values inclusion and diversity, encouraging employees to express their uniqueness within the Maison.

1. Contribute to various transformation projects such as Retail digital tools, CRM applications, and Omnichannel services.
2. Assist in the preparation, implementation, and follow-up of Retail Performance projects.
3. Provide weekly and monthly reporting for Customer Experience programs.
4. Prepare analysis presentations for meetings with General Managers and key stakeholders.
5. Manage Retail KPIs reporting and analysis, including traffic counting, conversion rates, and cross-selling.
6. Monitor the performance of omnichannel services and retail tools.
7. Coordinate the management of EMEA communication tools such as newsletters and internal platforms.
8. Participate in monthly strategy meetings with stakeholders.
9. Support EMEA teams with inquiries and incident resolution.

1. Student BAC+4/5 in Management/Business
2. First experience in a retail environment appreciated

1. Curious, proactive, and strategic
2. Team-focused with a desire to collaborate effectively
3. Organized, methodical, and rigorous
4. Understanding of Retail Operations & Customer Experience is a plus
5. Fluent in French and English
6. Excellent computer skills (Microsoft Excel, Word, PowerPoint, etc.)

Entry-level position; first experience in a retail environment appreciated.

Student BAC+4/5 in Management/Business

Christian Dior Couture is committed to respecting the privacy of its employees and encourages inclusion and diversity.

The position is based in Paris, France, within a dynamic and collaborative environment that values diversity and inclusion.