Christian Dior Assistant Retail Performance Intern

Paris • France

Sunday, January 5, 2025

Christian Dior Couture, a distinguished name in the luxury fashion industry, is part of the LVMH conglomerate, renowned for its commitment to excellence and innovation. As an employer, Christian Dior Couture fosters an environment where creativity and passion are at the forefront, encouraging employees to bring their unique talents to the fore in a supportive and inclusive workplace.

1. Contribute to the animation and monitoring of Customer Experience programs, including providing weekly and monthly reporting.
2. Prepare analysis presentations for monthly meetings with General Managers and key stakeholders.
3. Serve as the main point of contact for Boutiques in managing requests and issues.
4. Manage Retail KPIs reporting and analysis, providing monthly reports on traffic counting, conversion rates, and cross-selling.
5. Monitor the performance of omnichannel services and analyze the adoption and performance of retail tools.
6. Conduct specific analyses for management and prepare supporting presentations.
7. Actively contribute to the management of EMEA communication tools, including coordinating the weekly reception of content and participating in monthly strategy meetings.
8. Support EMEA teams with questions and incident resolution, collect feedback, and issue recommendations.
9. Assist with setups and tests for system evolutions.

1. Student pursuing a BAC+4/5 in Management or Business.
2. First experience in a retail environment, either in a Boutique or at Headquarters, is appreciated.
3. Fluent in French and English.

1. Curious, proactive, and strategic mindset.
2. Team-focused with strong collaborative skills.
3. Organized, methodical, and rigorous approach.
4. Understanding of Retail Operations and Customer Experience is a plus.
5. Excellent computer skills, particularly in Microsoft Excel, Word, and PowerPoint.

Entry-level position suitable for students with some experience in retail environments.

Pursuing a BAC+4/5 in Management or Business.

The internship offers a unique opportunity to gain hands-on experience in the luxury fashion industry, with exposure to various departments and the potential for career growth within the LVMH group.

Christian Dior Couture is committed to fostering an inclusive and diverse workplace where employees are encouraged to express their individuality and creativity. The company values collaboration, innovation, and the unique contributions of each team member, ensuring a dynamic and supportive environment.