Christian Dior Assistant Boutique Manager

Christian Dior Couture is a cornerstone brand within the LVMH group, renowned for haute couture, leather goods and accessories. The house blends artisanal savoir‑faire with creative innovation and operates global boutiques that demand exacting standards of service, visual excellence and client discretion. As an employer, the brand offers structured career paths within luxury retail and emphasises product knowledge, craftsmanship and elevated client relationships.

1. Support the Boutique Director in day‑to‑day management of the sales team and drive achievement of sales targets and conversion metrics.
2. Coach, train and develop sales associates in selling skills, clienteling, product knowledge and capture‑rate optimisation; assign and monitor individual goals.
3. Lead client development and CRM activities to grow personal client databases and retention.
4. Plan and execute merchandising, visual presentations and seasonal displays in line with brand guidelines.
5. Manage stock operations: prepare transfers, process RTVs/damages, participate in inventories and ensure correct pricing and stock reconciliation.
6. Oversee boutique opening and closing procedures, cash handling, safekeeping of company property and compliance with security protocols.
7. Analyse daily commercial performance, identify opportunities to improve service and productivity, and resolve operational issues.
8. Facilitate effective communication between management and associates and conduct regular store meetings.

1. Minimum five years of progressive experience in retail, including supervisory or assistant manager responsibilities — luxury retail experience strongly preferred.
2. Proven track record in achieving sales targets, conversion improvement and client development.
3. Demonstrable expertise with leather goods and accessories merchandising or strong aptitude to learn product specifics quickly.
4. Strong leadership and coaching skills with the ability to motivate a diverse sales team.
5. Practical knowledge of inventory control, loss prevention and boutique security procedures.
6. Excellent organisational skills, numerical literacy for daily sales tracking and meticulous attention to detail.

1. Clienteling and CRM (client database development)
2. Luxury sales and conversion optimisation
3. Team coaching, performance management and staff scheduling
4. Visual merchandising and product presentation
5. Inventory control, stock reconciliation and loss prevention
6. Cash handling and sales record‑keeping
7. Microsoft Excel for sales reporting and basic analysis

Minimum 5 years of progressively responsible retail experience, including supervisory or assistant manager duties; prior experience in luxury or premium leather goods & accessories is preferred.

High school diploma or equivalent required; bachelor's degree in business, retail management, fashion or related field preferred.

Christian Dior Couture cultivates an environment of creative excellence, meticulous craftsmanship and elevated client service. The boutique culture is performance‑driven yet highly collaborative, expecting exacting standards while offering structured development opportunities within the LVMH network.