Cheval Blanc Spa Receptionist

Saint-Tropez • France

Tuesday, December 17, 2024

Cheval Blanc, under the esteemed LVMH Hotel Management, represents the pinnacle of luxury hospitality. Since its inception in 2009, LVMH Hotel Management has been dedicated to providing warm and personalized service worldwide, reimagining luxury hotel codes with a residential twist. Cheval Blanc embodies a unique, modern vision of luxury hospitality, driven by an entrepreneurial spirit, meticulous attention to detail, and a haute couture approach. With locations in Courchevel, the Maldives, St-Barth, St-Tropez, Paris, and soon the Seychelles, Cheval Blanc is committed to creating unforgettable emotional experiences for its guests.

1. Provide a warm and professional welcome to spa guests, ensuring an exceptional first impression.
2. Advise guests on personalized beauty experiences and Guerlain rituals, fostering a sense of luxury and exclusivity.
3. Demonstrate deep empathy and attentiveness to guest needs, organizing transformative spa experiences.
4. Exhibit strong sales skills to promote spa products and services effectively.
5. Maintain a high standard of service excellence and attention to detail in all guest interactions.

1. Minimum of 3 years of experience in a similar role within the luxury hospitality or spa industry.
2. Proven track record of delivering exceptional customer service.
3. Strong sales acumen and ability to upsell products and services.

1. Exceptional interpersonal and communication skills.
2. Ability to create personalized guest experiences.
3. Strong organizational and multitasking abilities.
4. Proficiency in sales and customer relationship management.

Minimum 3 years of experience in a similar role within the luxury hospitality or spa industry.

Accommodation or housing allowance, transportation reimbursement, meals during work hours, uniform provided and laundered, advantageous health insurance, and internal mobility opportunities.

Cheval Blanc fosters a culture of excellence, creativity, and heartfelt hospitality. The team is united by a shared passion for delivering unparalleled guest experiences and is committed to personal and professional growth. The work environment is collaborative and supportive, encouraging team members to excel and innovate.