Cheval Blanc Spa Receptionist Intern

Paris • France

Wednesday, February 26, 2025

Cheval Blanc, a prestigious member of the LVMH group, is renowned for offering a unique, personalized, and contemporary luxury hospitality experience. Since its inception in 2006, Cheval Blanc has expanded its exquisite presence to locations such as Courchevel, the Maldives at Randheli, St-Barth, St-Tropez, Paris, and soon, the Seychelles. The brand is committed to nurturing talent, encouraging personal growth, and fostering a culture of excellence.

1. Greet and assist clients both over the phone and in person according to hotel procedures.
2. Manage billing and payment processes at the point of sale.
3. Promote spa services and contribute to revenue growth through the sale of additional products and treatments.
4. Handle reservations via phone, internet, and in-person.
5. Guide and settle guests within the spa facilities.
6. Advise guests to ensure complete satisfaction and enhance sales of complementary products and services.
7. Maintain accurate billing in compliance with hotel procedures.
8. Foster excellent relationships with guests, maintaining confidentiality and discretion.
9. Anticipate guest needs and respond promptly to ensure optimal satisfaction.
10. Update guest profiles efficiently.
11. Prepare workspaces, including linens, care products, and refreshments.
12. Maintain equipment and participate in cleaning tasks, especially treatment rooms, following hotel protocols.
13. Promote various services and products available at the hotel and Cheval Blanc properties.
14. Adhere to hygiene and safety regulations.
15. Ensure effective communication of guest-related information to the team.
16. Report any unusual situations concerning safety or potential accidents to management.

1. Training in aesthetics.

1. Proficiency in computer use.
2. Excellent interpersonal skills and strong representational ability.
3. Outstanding customer service skills, courtesy, and tact.
4. Attention to detail, precision, and organizational skills.
5. Flexibility and adaptability.
6. Team spirit.

No prior experience required.

Internship compensation of €3.9 per hour, with 50% transport reimbursement.

Benefits include a stimulating work environment, extensive internal training, access to a social worker, secure bike and scooter parking, company Uber account for late-night commutes, 80% reimbursement of transport passes, provided and laundered work attire, meals at the staff restaurant, and opportunities for internal mobility within Cheval Blanc and LVMH after two years.

Cheval Blanc Paris is dedicated to unveiling the human diamond within each talent. The company offers an environment where employees can thrive and develop their skills. It values ambition, innovation, and the pleasure of sharing, creating a workplace that is both challenging and rewarding.