Cheval Blanc

Senior Sales Manager

LVMH Hotel Management is the entity dedicated to hospitality within LVMH, established in 2009 to offer warm service worldwide, reinterpreting luxury hotel codes. Cheval Blanc offers a unique, personalized, and modern vision of luxury hospitality, with locations in the French Alps, Maldives, Caribbean, French Riviera, and Paris, and plans for expansion in Los Angeles.

1. Represent Cheval Blanc to B2B partners and act as an ambassador.
2. Ensure optimal visibility in key markets and identify new opportunities in strategic markets like the USA and Latin America.
3. Develop the Leisure Group segment, manage leads and RFPs, and exceed sales targets.
4. Coordinate in-house group management with catering and accommodation.
5. Develop and implement commercial action plans for priority segments.
6. Conduct market studies, benchmarks, and reports to inform commercial strategy and budget objectives.
7. Propose and oversee new programs and strategies while evaluating current initiatives.
8. Prepare detailed monthly reports for management.
9. Participate in commercial presentations, site visits, and client meetings.
10. Ensure smooth communication with various departments for operational coherence.
11. Anticipate and resolve client issues while promoting satisfaction.
12. Contribute to the creation and updating of marketing tools.
13. Participate in internal and external events organized by the sales department.
14. Engage in training related to responsibilities to develop skills.
15. Organize regular team meetings to discuss key activities and foster collaboration.

1. Significant experience in a similar role in luxury hospitality, focusing on Leisure, groups, and events segments.
2. Excellent communication and negotiation skills, with the ability to build strong relationships with demanding partners and guests.
3. Flexibility and availability for frequent international travel.
4. Ability to analyze and interpret information to improve practices or develop new approaches.
5. Ability to analyze the market to anticipate business needs.
6. Developed general, gastronomic, and tourism culture.
7. Strong analytical and organizational skills, combined with creativity for innovative solutions.
8. Proactive and able to manage stress and priorities.
9. Fluent in French and English.
10. Proficient in computer tools (Word/Excel/Internet) and hotel software (Opera).
11. Ability to manage conflicts/complaints.

Minimum 3 years in a similar role in luxury hospitality.

Opportunities for career evolution within LVMH Hotel Management.

Located in Saint Barthélemy, the workplace culture emphasizes creativity, excellence, and a unique Art of Emotion, with a focus on craftsmanship, creativity, exclusive privacy, and the art of hospitality.