Cheval Blanc Senior Sales Manager

Saint Barthélemy • France

Sunday, December 29, 2024

LVMH Hotel Management, a distinguished entity within the LVMH Group, is dedicated to redefining luxury hospitality through its prestigious Cheval Blanc brand. Established in 2009, the group is renowned for offering a unique and modern interpretation of luxury hotel experiences, emphasizing craftsmanship, creativity, exclusive privacy, and the art of hospitality. Cheval Blanc has expanded its presence globally, including locations in the Maldives, the Caribbean, the French Riviera, and Paris, with further growth anticipated internationally.

1. Represent Cheval Blanc to B2B partners, acting as an ambassador of the brand.
2. Ensure optimal visibility in key markets and identify new strategic opportunities, particularly in the United States and Latin America.
3. Develop the Leisure Group segment, manage leads and RFPs, and exceed commercial objectives.
4. Coordinate in-house group management with the catering and accommodation departments.
5. Develop and implement commercial action plans for priority segments.
6. Conduct market studies, benchmarks, and reports to inform commercial strategy and budget objectives.
7. Propose and oversee new programs and strategies, evaluating the effectiveness of existing initiatives.
8. Prepare detailed monthly reports for management.
9. Participate in commercial presentations, site visits, and client meetings.
10. Ensure smooth communication across departments for operational coherence.
11. Anticipate and resolve client issues, promoting satisfaction through proactive processes.
12. Contribute to the creation and updating of marketing tools in line with the brand's policy.
13. Participate in internal and external events organized by the commercial department.
14. Engage in training to develop skills and organize regular team meetings to foster collaboration.

1. Significant experience in a similar role within luxury hospitality, focusing on Leisure, groups, and events segments.
2. Excellent communication and negotiation skills with the ability to build strong relationships with demanding partners and guests.
3. Flexibility and availability for frequent international travel.
4. Ability to analyze and interpret information to improve practices or develop new approaches.
5. Market analysis skills to anticipate business needs.
6. Developed general, gastronomic, and tourism culture.
7. Strong analytical and organizational skills, coupled with creativity for innovative solutions.
8. Proactive and able to manage stress and priorities.
9. Fluent in French and English.
10. Proficient in computer tools (Word, Excel, Internet) and hotel software (Opera).
11. Ability to manage conflicts and complaints.

1. Communication
2. Negotiation
3. Market Analysis
4. Relationship Building
5. Problem Solving
6. Creativity
7. Organizational Skills
8. Fluency in French and English
9. Proficiency in Opera and Microsoft Office

Minimum of 3 years in a similar role within luxury hospitality.

Opportunities for career advancement within the expansive LVMH Group.

Cheval Blanc fosters a culture of innovation and excellence, where ambassadors are encouraged to express their creativity and individuality while upholding the brand's values of craftsmanship, creativity, exclusive privacy, and hospitality.