Cheval Blanc

Senior Sales Manager

LVMH Hotel Management is the hospitality division of LVMH, established in 2009 to offer warm service worldwide through a residential reinterpretation of luxury hotel codes. Cheval Blanc provides a unique, personalized, and modern vision of luxury hospitality. The brand has expanded with locations in Courchevel, the Maldives, the Caribbean, the French Riviera, and Paris, with further international expansion planned.

1. Actively participate in sales planning and management to optimize accommodation revenue and achieve profitability goals.
2. Manage relationships with B2B partners as a Cheval Blanc Ambassador.
3. Ensure visibility in key markets and identify new prospects.
4. Oversee commercial activities for groups, leisure, and dining/banquets to maximize revenue.
5. Develop the Leisure group segment by following leads and RFPs to meet or exceed targets.
6. Define and participate in the commercial action plan.
7. Conduct studies, reports, and benchmarks to contribute to the commercial action plan and budget outlines.
8. Prepare monthly reporting summaries.
9. Develop new programs and strategies, and evaluate existing ones.
10. Participate in commercial presentations, site visits, and client meetings.
11. Communicate effectively with other departments.
12. Meet daily with the team to discuss key activities.
13. Anticipate and resolve client issues, implementing proactive processes to promote customer satisfaction.
14. Contribute to marketing tool development and ensure alignment with company policy.
15. Participate in department events and training sessions.

1. Knowledge of luxury establishment standards and procedures.
2. Ability to analyze and interpret information to improve practices or develop new approaches.
3. Market analysis skills to anticipate business needs.
4. Developed general, gastronomic, and tourism culture.

1. Proficiency in English (written and oral) and excellent general linguistic skills.
2. Communication skills.
3. Sales techniques mastery.
4. Proactive approach.
5. Stress management.
6. Priority management.
7. Proficiency in computer tools (Word/Excel/Internet) and hotel software (Opera).
8. Conflict/complaint management.

Minimum 3 years of experience required.

Located in Saint Barthélemy, the workplace culture emphasizes creativity, excellence, and a personalized approach to luxury hospitality.