Cheval Blanc Senior Butler

Paris • France

Thursday, May 8, 2025

Cheval Blanc, a distinguished member of the LVMH Group, epitomizes the essence of luxury hospitality with a modern and personalized touch. Since its inception in 2006, Cheval Blanc has expanded its prestigious presence to locations such as Courchevel, the Maldives, St-Barth, St-Tropez, Paris, and the Seychelles. The brand is renowned for its commitment to excellence, offering employees the opportunity to excel and innovate within a supportive and dynamic environment.

1. Personalize and enhance guest room experiences with the Cheval Blanc signature touch.
2. Manage floral arrangements and wardrobe services for assigned apartments.
3. Oversee shoe care and valet services, including guest laundry and tailoring requests.
4. Refresh VIP food and beverage amenities throughout the guest stay.
5. Ensure room conditions are impeccable, coordinating with other departments as necessary.
6. Coordinate guest requests and provide comprehensive follow-up.
7. Advise and organize guest stays in collaboration with hotel services.
8. Promote hotel amenities including accommodations, dining, spa, and excursions.
9. Anticipate guest needs and offer sincere, targeted assistance.
10. Facilitate in-room dining orders and assist with service for VIP guests.
11. Supervise and support the Butler team, conducting briefings and training new staff.
12. Maintain internal communication and ensure the accurate transmission of guest information.
13. Uphold Cheval Blanc service protocols and promote signature experiences.
14. Ensure guest safety and comfort, addressing any complaints with appropriate solutions.

1. Hotel experience required
2. Proficiency in Microsoft Office and Opera
3. Fluency in English and French
4. Proficiency in a third language is advantageous

1. Excellent interpersonal skills
2. Strong customer service orientation
3. Empathy and anticipation
4. Attention to detail and organizational skills
5. Flexibility and adaptability
6. Team spirit

A minimum of 3 years in a similar role within the hospitality industry is required.

Cheval Blanc Paris offers a stimulating work environment, a 13th-month bonus after one year, 50% health insurance reimbursement, access to LVMH private sales after six months, comprehensive internal training, social assistance, secure bicycle and scooter parking, company Uber account for late-night commutes, 80% transportation reimbursement, provided and laundered uniforms, and meals at the staff restaurant. Opportunities for internal mobility within Cheval Blanc and LVMH are available after two years.

Cheval Blanc Paris is dedicated to nurturing the unique potential of each employee, offering a workplace where talents can flourish. The brand values ambition, creativity, and a commitment to excellence, fostering a culture of mutual respect and continuous development. Employees are encouraged to exceed expectations and contribute to a legacy of luxury and innovation.