Cheval Blanc

Room Service Supervisor

Cheval Blanc, part of the LVMH group, offers a unique, personalized, and modern luxury hotel experience. Since 2006, Cheval Blanc has expanded to locations such as Courchevel, the Maldives, St-Barth, St-Tropez, Paris, and soon the Seychelles. The company is committed to revealing the potential of its employees and offers a stimulating work environment.

1. Set up, manage, and oversee the assigned area of the room service.
2. Maintain a thorough knowledge of equipment, beverages, and dishes on the Carte Blanche menu.
3. Advise guests to ensure their satisfaction and contribute to the revenue optimization of the service point.
4. Take orders, transmit them, and serve dishes and beverages according to hotel procedures.
5. Ensure the quality and accuracy of prepared dishes in line with restaurant standards.
6. Clear and reset trays.
7. Present bills and process payments following hotel procedures.
8. Promote various services and products available within the hotel and Cheval Blanc properties.
9. Perform cleaning tasks according to hotel procedures.
10. Supervise assigned staff.
11. Ensure optimal minibar stocking according to hotel procedures.
12. Participate in inventory management.
13. Manage linen setup, renewal, and supply.
14. Assist in managing the wine cellar.
15. Facilitate internal communication and information flow.
16. Adhere to hygiene and safety regulations.
17. Report any abnormal situations concerning safety or accident risks to management.

1. Higher education in Hospitality/Restaurant Management (e.g., BTS)
2. Knowledge of HACCP hygiene standards
3. Experience in luxury hospitality or starred restaurants
4. Strong gastronomic culture

1. Excellent interpersonal and representational skills
2. Strong customer service orientation, courtesy, and tact
3. Empathy, anticipation, and proactive problem-solving
4. Attention to detail, organization, and precision
5. Availability, flexibility, and adaptability
6. Team spirit
7. Desire to progress in hospitality and restaurant fields
8. Significant service experience in a similar high-standard establishment
9. Sales and communication skills
10. Proficiency in Microsoft Office and Micros
11. Fluent in English (written and spoken)
12. Proficiency in a third language appreciated (e.g., Arabic, Russian)

Minimum 3 years

Higher education in Hospitality/Restaurant Management (e.g., BTS)

Pleasant and stimulating work environment13th month salary after one year of service50% reimbursement of health insuranceAccess to LVMH private sales after six months of serviceNumerous internal training programsSocial worker assistanceSecure bicycle and scooter parkingCompany Uber account for night travel80% reimbursement of transportation costsUniform provided and launderedMeals provided at the staff restaurantOpportunities for internal mobility within Cheval Blanc and LVMH after two years of service

Cheval Blanc Paris values the potential of its employees, offering a supportive and enriching environment. Located in Paris, the company provides opportunities for personal and professional growth within a prestigious luxury setting.