Cheval Blanc Room Service Maître d'Hôtel

Paris • France

Monday, May 19, 2025

Cheval Blanc, a distinguished member of the LVMH group, is renowned for offering a unique, personalized, and modern luxury hospitality experience. Since its inception in 2006, Cheval Blanc has expanded its presence to prestigious locations such as Courchevel, the Maldives, St-Barth, St-Tropez, Paris, and the Seychelles. As an employer, Cheval Blanc is committed to nurturing talent and providing opportunities for personal and professional growth within the luxury hospitality sector.

1. Oversee the efficient operation of the Carte Blanche and Butler services, ensuring adherence to established hotel procedures and LQA service standards.
2. Ensure guest satisfaction throughout their stay by anticipating needs and exceeding expectations.
3. Train team members in Cheval Blanc service standards and ensure seamless communication with the F&B Manager regarding guest information.
4. Develop and implement service procedures, organize staff schedules, and participate in daily service activities.
5. Provide exceptional guest service, ensuring a warm welcome and meeting client expectations.
6. Maintain comprehensive knowledge of menu offerings to effectively promote the chef's cuisine and enhance the guest experience.
7. Ensure the setup and maintenance of service areas, and uphold the highest standards of cleanliness and equipment care.
8. Adapt to various service needs, from breakfast to gourmet dinner services.
9. Report any service issues to superiors promptly.

1. CAP/BEP/BAC Technologique or BTS in hospitality or related field.
2. Minimum 2 years of experience in a similar role within a Michelin-starred restaurant.
3. Fluent in English; proficiency in a second foreign language is ideal.
4. Experience in a luxury establishment is essential.

1. Excellent interpersonal and representational skills.
2. Strong customer service orientation with courtesy and tact.
3. Proficiency in oral and written communication.
4. Empathy and the ability to anticipate and propose solutions.
5. Attention to detail, organization, and precision.
6. Flexibility, adaptability, and team spirit.
7. Desire to advance in the hospitality and restaurant industry.

Minimum 3 years of experience in a similar role within a luxury setting.

CAP/BEP/BAC Technologique or BTS in hospitality or related field.

Cheval Blanc Paris offers a stimulating work environment, a 13th-month salary after one year, 50% reimbursement of health insurance, access to LVMH private sales after six months, extensive internal training, social assistance, secure bike and scooter parking, Uber business account for late-night commutes, 90% reimbursement of transportation costs, provided and laundered uniforms, and meals at the staff restaurant. Opportunities for internal mobility within Cheval Blanc and LVMH are available after two years.

Cheval Blanc Paris is dedicated to unveiling the potential of its talents, offering an environment where employees can thrive and excel. The company values ambition, creativity, and the desire to exceed expectations, fostering a culture of excellence and innovation in luxury hospitality.