Cheval Blanc Room Service Head Waiter

Paris • France

Monday, May 19, 2025

Cheval Blanc, a distinguished entity under the LVMH conglomerate, is renowned for its unique and contemporary approach to luxury hospitality. Since its inception in 2006, Cheval Blanc has expanded its prestigious presence to locations such as Courchevel, the Maldives, St-Barth, St-Tropez, Paris, and the Seychelles. As an employer, Cheval Blanc is committed to nurturing talent, providing opportunities for personal and professional growth, and fostering an environment where employees can excel and innovate.

1. Oversee the setup, maintenance, and quality control of the designated service area.
2. Possess comprehensive knowledge of the equipment, beverages, and dishes offered in the Carte Blanche service.
3. Act as a substitute for the order taker when necessary.
4. Advise guests to ensure complete satisfaction and contribute to revenue optimization.
5. Participate in or manage order taking, transmission, and service of food and beverages in accordance with hotel and restaurant procedures.
6. Ensure the accuracy and quality of dishes prepared by the kitchen align with guest orders.
7. Manage the clearing and resetting of trays.
8. Present bills and process payments following hotel procedures.
9. Promote hotel services and products, including those of other Cheval Blanc properties.
10. Perform cleaning tasks as per hotel standards.
11. Supervise assigned personnel.
12. Ensure optimal minibar stocking according to hotel procedures.
13. Participate in inventory management.
14. Manage linen setup, renewal, and supply.
15. Contribute to cellar management.
16. Facilitate information flow and ensure effective internal communication within the service.
17. Adhere to hygiene and safety regulations.
18. Report any unusual situations concerning safety or potential accidents to management.

1. Advanced degree in Hospitality/Restaurant Management (e.g., BTS)
2. Knowledge of HACCP hygiene standards
3. Familiarity with luxury hospitality or Michelin-starred restaurant environments
4. Strong understanding of gastronomy

1. Exceptional interpersonal and representational skills
2. Excellent customer service and hospitality acumen
3. Empathy and proactive problem-solving abilities
4. Attention to detail, precision, and organizational skills
5. Flexibility and adaptability
6. Team-oriented mindset
7. Desire to advance in hospitality and restaurant sectors
8. Proven sales and communication skills
9. Proficiency in Microsoft Office and Micros
10. Fluent in English (written and spoken)
11. Proficiency in a third language (e.g., Arabic, Russian) is advantageous

A minimum of 3 years of significant service experience in a comparable luxury establishment is required.

Advanced degree in Hospitality/Restaurant Management (e.g., BTS)

The position offers a stimulating work environment, a 13th-month bonus after one year, 50% health insurance reimbursement, access to LVMH private sales after six months, extensive internal training, social worker support, secure bicycle and scooter parking, an Uber business account for late-night commutes, 90% reimbursement for public transport, provided and laundered uniforms, and meals at the staff restaurant. Opportunities for internal mobility within Cheval Blanc and LVMH are available after two years.

Cheval Blanc Paris is dedicated to unveiling the potential of its employees, referred to as 'Talents,' by providing them with the tools to achieve personal and professional fulfillment. The company values innovation, excellence, and a commitment to creating memorable experiences for both guests and employees. The workplace culture is one of inclusivity, support, and continuous development, where each individual is encouraged to shine and grow.