Cheval Blanc Receptionist

Saint-Tropez • France

Tuesday, December 17, 2024

LVMH Hotel Management, a division of the prestigious LVMH Group, is dedicated to redefining luxury hospitality by offering unparalleled service across the globe. Cheval Blanc, a brand under LVMH, embodies a unique, personalized, and modern vision of luxury hospitality. With properties in prime locations such as Courchevel, the Maldives, St-Barth, St-Tropez, Paris, and soon the Seychelles, Cheval Blanc is committed to delivering an exceptional Art of Emotion through its dedicated Artisans.

1. Provide exceptional welcome and assistance to guests, ensuring their satisfaction and promoting the services of the property.
2. Adhere to and implement Cheval Blanc's etiquette in interactions with guests and ambassadors.
3. Learn and apply the quality standards set by Cheval Blanc Saint-Tropez.
4. Present and sell various services offered by the property, including the restaurant, bar, spa, and experiences.
5. Conduct check-in and check-out procedures accurately, ensuring the reliability of collected information.
6. Prepare for guest arrivals and verify billing for departures.
7. Anticipate guest needs, offering sincere and targeted advice and assistance in collaboration with relevant services.
8. Support the accommodation department heads in executing and tracking assigned tasks.

1. Minimum of 3 years of experience in a similar role within luxury hospitality.

1. Exceptional communication and interpersonal skills.
2. Strong attention to detail and ability to anticipate guest needs.
3. Proficiency in multiple languages is an asset.
4. Ability to work collaboratively in a team environment.
5. Sales and customer service expertise.

Minimum 3 years in a similar role within luxury hospitality.

Accommodation or housing allowance, access to bicycles or scooters, meals during work hours, referral bonus, transportation costs covered under certain conditions, uniform designed by Vanessa Brizon and laundered by the company, advantageous health insurance, passionate teams, and opportunities for internal mobility.

Cheval Blanc fosters a culture of excellence, creativity, and sincere hospitality. The team is united by a shared pursuit of excellence and guided by a sense of purpose. The work environment is supportive, encouraging personal and professional growth, and is characterized by a commitment to revealing the 'human diamond' in each team member.