Cheval Blanc Receptionist

Paris • France

Wednesday, March 26, 2025

Cheval Blanc, a distinguished member of the LVMH group, epitomizes the art of luxury hospitality with a modern and personalized approach. Established in 2006, Cheval Blanc has expanded its prestigious presence to locations such as Courchevel, Maldives at Randheli, St-Barth, St-Tropez, Paris, and the Seychelles. The brand is renowned for its commitment to excellence and innovation, offering a unique experience that captivates both guests and employees alike.

1. Manage guest reservations via phone, internet, and at sales points.
2. Welcome, guide, and seat guests at sales points.
3. Maintain cloakroom services.
4. Present the menu and beverages in the absence of the Maître d'Hôtel.
5. Support sales point staff before, during, and after service.
6. Ensure guest satisfaction throughout the service.
7. Promote hotel services and products, including Cheval Blanc properties.
8. Facilitate effective communication among Cheval Blanc Paris teams and coordinate guest requests with reception services.
9. Participate in the creation and distribution of sales point documents (e.g., menus, flyers).
10. Report any 'abnormal' situations regarding safety or potential accidents involving clients or colleagues to management.

1. BEP/CAP in Culinary Arts or BAC PRO in Hospitality.
2. Knowledge of HACCP hygiene standards.
3. Familiarity with luxury hospitality or starred dining environments.

1. Proficiency in English.
2. Experience in a similar environment.
3. Knowledge of Sevenrooms software.
4. Strong oral and written communication skills.
5. Excellent interpersonal skills and strong representational potential.
6. Customer service orientation.
7. Attention to detail and organizational skills.
8. Availability, flexibility, and responsiveness.
9. Ability to anticipate needs, propose solutions, and take initiative.
10. Team spirit.
11. Proficiency in office software and IT tools.

A minimum of 3 years of experience in a similar role within a luxury hospitality environment is required.

BEP/CAP in Culinary Arts or BAC PRO in Hospitality.

The position offers a stimulating work environment, 50% reimbursement of health insurance, extensive internal training opportunities, access to a social worker, secure bicycle and scooter parking, a company Uber account for late-night commutes, 80% reimbursement of transportation costs, provided and laundered uniforms, meals at the staff restaurant, and opportunities for internal mobility within Cheval Blanc and LVMH after two years of service.

Cheval Blanc Paris is dedicated to nurturing the 'human diamond' within each employee, providing the keys to personal and professional fulfillment. The brand values ambition, creativity, and a passion for excellence, fostering a supportive and dynamic workplace where talents are recognized and developed.