Cheval Blanc Night Room Service Supervisor

Paris • France

Monday, January 6, 2025

Cheval Blanc, a prestigious brand under the LVMH conglomerate, epitomizes the pinnacle of luxury hospitality. Since its inception in 2006, Cheval Blanc has expanded its exquisite properties to locations such as Courchevel, the Maldives, St-Barth, St-Tropez, Paris, and soon, the Seychelles. As an employer, Cheval Blanc is committed to nurturing talent and providing an environment where individuals can excel and reveal their potential.

1. Oversee the setup, organization, and maintenance of the assigned service area.
2. Possess comprehensive knowledge of the Carte Blanche menu, including equipment, beverages, and dish preparation.
3. Serve as a substitute for the order taker when necessary.
4. Advise guests to ensure complete satisfaction and contribute to revenue optimization.
5. Participate in or manage order taking, transmission, and service delivery according to hotel and restaurant standards.
6. Ensure alignment between kitchen-prepared dishes and guest orders, maintaining restaurant quality standards.
7. Handle clearing and resetting of service trays.
8. Present bills and process payments following hotel procedures.
9. Promote hotel services and Cheval Blanc properties.
10. Perform cleaning tasks as per hotel protocols.
11. Supervise assigned staff.
12. Ensure optimal minibar stocking in accordance with hotel procedures.
13. Participate in inventory management.
14. Manage linen setup, renewal, and supply.
15. Assist in cellar management.
16. Facilitate internal communication within the service team.
17. Adhere to hygiene and safety regulations.
18. Report any unusual situations related to safety or potential accidents to management.

1. Higher education in Hospitality/Restaurant Management (e.g., BTS)
2. Knowledge of HACCP hygiene standards
3. Familiarity with luxury hospitality or Michelin-starred dining
4. Strong understanding of gastronomy

1. Excellent interpersonal skills and strong representational potential
2. Outstanding customer service and hospitality skills
3. Empathy and proactive problem-solving abilities
4. Meticulous attention to detail and organizational skills
5. Flexibility and adaptability
6. Teamwork orientation
7. Desire to advance in the hospitality and restaurant industry
8. Proven service experience in a similar high-end establishment
9. Sales and communication proficiency
10. Proficiency in Microsoft Office and Micros
11. Fluent in English (written and spoken)
12. Proficiency in a third language is advantageous (e.g., Arabic, Russian)

Minimum 3 years of relevant experience in a similar high-end establishment.

Higher education in Hospitality/Restaurant Management (e.g., BTS)

Cheval Blanc Paris offers a stimulating work environment, a 13th-month salary after one year, 50% reimbursement of health insurance, access to LVMH private sales after six months, extensive internal training, social worker support, secure bicycle and scooter parking, company Uber account for late-night commutes, 80% reimbursement of transportation costs, provided and laundered uniforms, meals at the staff restaurant, and internal mobility opportunities within Cheval Blanc and LVMH after two years.

Cheval Blanc Paris is dedicated to unveiling the potential within each of its talents, fostering an environment where individuals can thrive. The company values ambition, creativity, and a passion for excellence, offering a workplace that is both inspiring and supportive. Cheval Blanc is committed to recognizing and recruiting diverse talents, ensuring a vibrant and inclusive culture.