Cheval Blanc Night Room Service Supervisor

Cheval Blanc, part of the LVMH group, offers a unique, personalized, and modern luxury hotel experience. Since 2006, Cheval Blanc has expanded its presence in Courchevel, the Maldives at Randheli, St-Barth, St-Tropez, Paris, and soon the Seychelles. The company values ambition, surprise, pleasure, and sharing, aiming to reveal the human potential within each employee.

1. Set up, organize, and oversee the designated area of the room service.
2. Possess thorough knowledge of equipment, beverages, and dishes on the Carte Blanche menu.
3. Replace the order taker in their absence.
4. Advise guests to ensure their satisfaction and contribute to the revenue optimization of the service point.
5. Participate in or ensure order taking, transmission, and service of dishes and beverages according to hotel and restaurant procedures.
6. Ensure the prepared dishes match the order while maintaining restaurant quality standards.
7. Clear and reset trays.
8. Present the bill and process payments according to hotel procedures.
9. Promote various services and products available within the hotel and Cheval Blanc properties.
10. Perform cleaning tasks according to hotel procedures.
11. Supervise assigned staff.
12. Ensure optimal minibar stocking according to hotel procedures.
13. Participate in inventory management.
14. Manage linen (setup, renewal, supply).
15. Manage the wine cellar.
16. Ensure effective internal communication within the service.
17. Adhere to hygiene and safety regulations.
18. Report any 'abnormal' situations regarding client or colleague safety or accident risks to management.

1. Higher education in Hospitality/Restaurant Management (e.g., BTS)
2. Knowledge of HACCP hygiene standards
3. Experience in luxury hospitality or starred restaurants
4. Strong gastronomic knowledge

1. Excellent interpersonal skills and strong representational potential
2. Outstanding customer service and hospitality skills, courtesy, and tact
3. Empathy, anticipation, and proactivity
4. Attention to detail, precision, organization
5. Availability, flexibility, and adaptability
6. Team spirit
7. Desire to advance in hospitality and restaurant professions
8. Significant service experience in a similar high-standard establishment
9. Sales and communication skills
10. Proficiency in Microsoft Office and Micros
11. Fluent in English (written and spoken)
12. Proficiency in a third language appreciated (e.g., Arabic, Russian)

Minimum 3 years

Higher education in Hospitality/Restaurant Management (e.g., BTS)

Pleasant and stimulating work environment13th month salary after one year of service50% reimbursement of health insuranceAccess to LVMH private sales after 6 months of serviceNumerous internal training programsSocial worker assistanceSecure bicycle and scooter parkingCompany Uber account for travel between home and work from 00:30 to 05:30, up to €5080% reimbursement of transportation pass (Navigo, Vélib, Transilien)Uniform provided and launderedMeals provided at the staff restaurantInternal mobility opportunities within Cheval Blanc and LVMH after 2 years of service

Cheval Blanc Paris is committed to revealing the human potential of its employees. The workplace is located in Paris, offering a dynamic and enriching environment. The company values ambition, surprise, pleasure, and sharing, aiming to create a fulfilling career for its employees.