Cheval Blanc Night Receptionist

Gustavia • France

Thursday, January 23, 2025

Cheval Blanc, a distinguished name in the realm of luxury hospitality, is part of the esteemed LVMH group, renowned for its commitment to excellence and unparalleled guest experiences. As an employer, Cheval Blanc offers a unique opportunity to be part of a prestigious brand that values innovation, creativity, and the art of receiving guests with elegance and warmth.

1. Maintain a peaceful and serene atmosphere during the night at the establishment.
2. Ensure calm and security by conducting regular patrols.
3. Manage the Front Office operations, including reception, concierge, and switchboard duties.
4. Perform administrative tasks in coordination with the daytime reception team, such as preparing next-day schedules, updating cardex, and closing Opera.
5. Handle guest complaints and make decisions in emergency situations.
6. Operate autonomously with a high level of proficiency in English and knowledge of luxury hospitality standards and procedures.

1. Fluency in English, both written and spoken; additional languages are advantageous.
2. Minimum of 3 years of experience in a similar role.

1. Excellent verbal communication and active listening skills.
2. Impeccable presentation and interpersonal skills.
3. Creativity and flexibility.
4. Courtesy and professionalism.
5. Dynamism and responsiveness.
6. Attention to detail and team spirit.
7. Positive attitude and mindset.
8. Proficiency in Opera and Concierge Organizer software.

A minimum of three years of experience in a similar role within the luxury hospitality industry is required.

Accommodation in a private room with minimal rent contribution.

Cheval Blanc fosters a culture of mutual support and camaraderie, where the art of hospitality is celebrated and the spirit of teamwork is paramount. Employees, referred to as Ambassadors, are encouraged to thrive in an environment that values creativity, flexibility, and a positive attitude.