Cheval Blanc Laundry Manager

Paris • France

Tuesday, February 11, 2025

Cheval Blanc, a distinguished member of the LVMH group, epitomizes a unique, personalized, and modern luxury hospitality experience. Since its inception in 2006, Cheval Blanc has expanded its prestigious presence to locations such as Courchevel, the Maldives at Randheli, St-Barth, St-Tropez, Paris, and soon the Seychelles. As an employer, Cheval Blanc is committed to nurturing talent, encouraging personal growth, and fostering a culture of excellence and innovation.

1. Oversee the maintenance of guest linens and staff uniforms, ensuring adherence to the Maison's standards and procedures.
2. Implement and enforce quality standards within the laundry service.
3. Uphold the Cheval Blanc Paris image by ensuring staff uniforms conform to the Maison's elegance codes.
4. Manage and develop relationships with external laundry service providers.
5. Monitor guest requests and preferences throughout their stay.
6. Supervise and support the laundry team in their daily tasks.
7. Participate in the cleaning and ironing of hotel and guest linens internally.
8. Anticipate and manage linen needs according to occupancy rates and departmental requirements.
9. Ensure successful inventory processes and achieve targeted results.
10. Maintain equipment and facilities, ensuring team compliance with management and maintenance procedures.
11. Report defects and damages to the Governance Service Manager.
12. Manage service-related costs and implement revenue-enhancing strategies.
13. Propose enhancements to products/services to increase guest satisfaction and loyalty.
14. Organize work schedules for the service team.
15. Welcome, train, and integrate new team members.
16. Ensure compliance with labor laws and internal management procedures.
17. Facilitate effective communication of guest-related information to all teams.
18. Report any safety or accident risks to management.

1. Advanced degree in Hospitality Management
2. Knowledge of the luxury hospitality sector

1. Strong team management and leadership skills
2. Excellent verbal and written communication
3. Attention to detail, precision, and organizational skills
4. Time management and prioritization abilities
5. Proactive, with the ability to anticipate and take initiative
6. Teamwork capabilities
7. Flexibility and adaptability
8. Passion for hospitality
9. Service-oriented with courtesy
10. Discretion and practical problem-solving skills
11. Ability to represent Cheval Blanc with a polished image and professional demeanor
12. Familiarity with Cheval Blanc standards and norms
13. Desire to learn and assist guests courteously and efficiently
14. Versatility

A minimum of 3 years of experience in a similar role within the luxury hospitality industry is required.

Advanced degree in Hospitality Management

The position offers a stimulating work environment, a 13th-month bonus after one year, 50% health insurance reimbursement, access to LVMH private sales after six months, extensive internal training opportunities, social worker support, secure bicycle and scooter parking, company Uber account for late-night commutes, 80% transportation reimbursement, provided and laundered uniforms, meals at the staff restaurant, and potential for internal mobility within Cheval Blanc or LVMH after two years.

Cheval Blanc fosters a culture of ambition, creativity, and excellence, encouraging employees to surpass expectations and delight guests. The Maison values its Ambassadors, offering a nurturing environment where talents are recognized and developed. Employees are empowered to express their individuality and contribute to the brand's luxurious and innovative ethos.