Cheval Blanc Host/Hostess

Paris • France

Thursday, January 16, 2025

Cheval Blanc, a distinguished member of the LVMH group, epitomizes the pinnacle of luxury hospitality, offering a unique, personalized, and modern experience. Since its inception in 2006, Cheval Blanc has expanded its prestigious presence to locations such as Courchevel, the Maldives at Randheli, St-Barth, St-Tropez, Paris, and soon, the Seychelles. The brand is renowned for its commitment to excellence and innovation in the luxury sector.

1. Welcome guests both in person and over the phone, ensuring adherence to hotel procedures.
2. Ensure optimal client satisfaction throughout the service.
3. Promote the hotel's dining venues and events.
4. Master the details of the designated restaurant and other dining services within the establishment.
5. Manage reservations via phone, email, internet, and in-person, providing tailored responses to client needs.
6. Simultaneously manage physical and telephone reception, and client placement.
7. Guarantee high-quality service to each client and foster customer loyalty.
8. Recognize regular clientele.
9. Manage the coat check for the restaurant and bar.
10. Oversee the administrative follow-up of reservations via email.
11. Coordinate with kitchen teams for group meal arrangements.
12. Maintain daily oversight of all reservations for the venue.
13. Optimize restaurant occupancy based on timing and capacity.
14. Ensure effective communication of information across teams and coordinate client requests with other services within Cheval Blanc Paris.
15. Participate in the management of restaurant menus, including creation, modification, and printing.
16. Report any unusual situations regarding client or colleague safety to management.
17. Promote various services and products available within the hotel and Cheval Blanc properties.

1. BEP/CAP in Culinary Arts or BAC PRO in Hospitality
2. Knowledge of HACCP hygiene standards
3. Familiarity with luxury hospitality or Michelin-starred dining

1. Excellent verbal and written communication skills
2. Strong interpersonal skills and representational ability
3. Customer service orientation
4. Attention to detail, precision, and organizational skills
5. Availability, flexibility, and responsiveness
6. Ability to anticipate needs, propose solutions, and take initiative
7. Team spirit
8. Experience in reception or dining service
9. Sales and communication skills
10. Proficiency in Microsoft Office, Micros, and La Fourchette
11. Fluent in English (written and spoken)
12. Proficiency in a third language is an asset (Arabic, Russian, Chinese, Portuguese)

Minimum of 3 years in a relevant role.

BEP/CAP in Culinary Arts or BAC PRO in Hospitality

The position offers a stimulating work environment, a 13th-month salary after one year, 50% reimbursement of health insurance, access to LVMH private sales after six months, extensive internal training, social worker support, secure bicycle and scooter parking, company Uber account for late-night travel, 80% reimbursement of transportation costs, provided and laundered uniforms, meals at the staff restaurant, and opportunities for internal mobility within Cheval Blanc and LVMH after two years.

Cheval Blanc Paris is dedicated to nurturing the human potential of its employees, providing them with the keys to personal and professional fulfillment. The brand values ambition, innovation, and the desire to excel, offering a supportive environment where talents can thrive and surprise themselves with their capabilities.