Cheval Blanc Host/Hostess

Paris • France

Thursday, January 2, 2025

Cheval Blanc, under the prestigious LVMH group, is renowned for offering a unique, personalized, and contemporary luxury hospitality experience. Since its inception in 2006, Cheval Blanc has expanded its presence to iconic locations such as Courchevel, the Maldives at Randheli, St-Barth, St-Tropez, Paris, and soon the Seychelles. As an employer, Cheval Blanc is committed to nurturing talents, providing an environment where individuals can excel, surprise, and delight.

1. Welcome, orient, and seat guests at the point of sale.
2. Present the menu and beverages in the absence of the Maître d'Hôtel.
3. Assist the sales staff before, during, and after service.
4. Ensure guest satisfaction throughout the service.
5. Promote various services and products available within the point of sale and Cheval Blanc properties.
6. Respond to customer and support service inquiries via email or phone.
7. Communicate effectively with all teams at Café Maxime Frédéric at Louis Vuitton and coordinate guest requests with reception services.
8. Participate in the creation and distribution of point of sale documents (menu, flyers, etc.).
9. Report any 'abnormal' situations regarding customer or colleague safety or accident risks to the hierarchy.

1. BEP/CAP in Cuisine or BAC PRO in Hospitality.
2. Knowledge of HACCP hygiene standards.
3. Familiarity with luxury hospitality or starred restaurant environments.

1. Excellent verbal and written communication skills.
2. Strong interpersonal skills and representational potential.
3. Customer service orientation.
4. Attention to detail, precision, and organizational skills.
5. Availability, flexibility, and responsiveness.
6. Ability to anticipate, propose solutions, and take initiative.
7. Team spirit.
8. Proficiency in Microsoft Office, Micros, and La Fourchette.
9. Fluent in English (written and spoken).
10. Proficiency in a third language is appreciated (Arabic, Russian, Chinese, Portuguese).

Previous experience in reception or table service is required.

BEP/CAP in Cuisine or BAC PRO in Hospitality.

Cheval Blanc Paris offers a stimulating work environment, a 13th month salary after one year, 50% reimbursement of health insurance, access to LVMH private sales after six months, numerous internal training programs, a social worker on site, secure bicycle and scooter parking, a company Uber account for late-night commutes, 80% reimbursement of transportation costs, provided and laundered uniforms, meals at the staff restaurant, and opportunities for internal mobility within Cheval Blanc and LVMH after two years.

Cheval Blanc fosters a culture of excellence, encouraging its talents to surpass themselves and share their unique skills. The company values diversity and inclusivity, recognizing and recruiting talents from all backgrounds. It offers a nurturing environment where employees are empowered to realize their potential and contribute to the brand's luxurious and modern hospitality experience.