Cheval Blanc Guest Services Specialist

Gustavia France

Sunday, February 2, 2025

Cheval Blanc, a distinguished member of the LVMH Moët Hennessy Louis Vuitton group, epitomizes a unique and modern vision of luxury hospitality. With its inception in 2006 at Courchevel, Cheval Blanc has expanded its exquisite collection to include locations such as the Maldives, the French Riviera, and the Caribbean. Cheval Blanc St-Barth, nestled on the stunning Baie des Flamands, offers an unparalleled experience with its 61 rooms, suites, and villas, each providing breathtaking views of the sea or lush tropical gardens. The brand is renowned for its meticulous attention to detail, haute couture approach to service, and a commitment to creating unforgettable emotional experiences for its guests.

1. Welcome and manage all guest inquiries and service requests, ensuring optimal satisfaction and revenue development.
2. Coordinate and advise guests on activities throughout their stay, ensuring a seamless experience.
3. Collaborate with the Guest Services Manager and Assistant to uphold the brand's image and service standards.

1. Minimum of 3 years of experience in a similar role within luxury hospitality.

1. Exceptional communication and interpersonal skills.
2. Strong organizational and multitasking abilities.
3. Proficiency in guest service management.

A minimum of three years in a comparable position within the luxury hospitality sector is required.

The position includes accommodation with minimal rent contribution, meals during work hours, and a work uniform provided and maintained daily. Employees receive preferential rates at the hotel's outlets after three months of service, comprehensive health insurance, and an annual profit-sharing bonus. The role offers a 41-hour workweek with two consecutive days off.

Cheval Blanc fosters a culture of excellence, creativity, and sincere kindness, driven by a quest for meaning and a commitment to personal and professional development. The brand values the unique contributions of its team members, encouraging a supportive and collaborative environment where individuals can thrive.