Cheval Blanc Front Desk Supervisor

Saint-Tropez • France

Monday, April 14, 2025

Cheval Blanc, a distinguished entity within the LVMH Hotel Management group, epitomizes a modern and personalized approach to luxury hospitality. Established in 2009, LVMH Hotel Management is committed to offering warm and exceptional service worldwide, redefining luxury hotel codes with a residential twist. Cheval Blanc, inspired by LVMH Moët Hennessy Louis Vuitton, shares an entrepreneurial spirit, meticulous attention to detail, and a haute couture approach to hospitality. The brand is renowned for creating unique emotional experiences for its guests, a mission passionately pursued by its artisans across its prestigious locations, including Courchevel, the Maldives, St-Barth, St-Tropez, Paris, and soon the Seychelles.

1. Provide exceptional guest reception and service, ensuring optimal satisfaction and revenue growth.
2. Establish and validate daily financial closures and reports for all sales points.
3. Ensure adherence to Cheval Blanc's etiquette in guest and ambassador interactions.
4. Learn and apply the quality standards set by Cheval Blanc Saint-Tropez.
5. Promote and sell the various services offered within the property, including dining, spa, and experiences.
6. Conduct check-in and check-out procedures, ensuring accuracy and reliability of information collected.
7. Prepare arrivals and verify billing for departures.
8. Anticipate guest needs, offering sincere and targeted assistance and advice in collaboration with relevant departments.
9. Support accommodation service managers in executing and monitoring assigned tasks.
10. Oversee the operational and administrative organization of reception services, optimizing ambassador performance and time.

1. Minimum 3 years of experience in a similar role within luxury hospitality.

1. Exceptional customer service and interpersonal skills.
2. Strong organizational and financial acumen.
3. Proficiency in hospitality management software.
4. Ability to anticipate and address guest needs effectively.
5. Excellent communication skills in both French and English.

Minimum 3 years of experience in a similar role within luxury hospitality.

Accommodation or housing allowance, provision of bicycle or scooter, meals provided during work hours, referral bonus, transportation expenses covered, uniform designed by Vanessa Brizon and laundered by the company, advantageous health insurance, passionate teams, and internal mobility opportunities.

Cheval Blanc fosters a culture of excellence, creativity, and sincere benevolence, guided by a quest for meaning. The team is united by a commitment to high hospitality standards, encouraging personal and professional growth. The workplace is characterized by a supportive and cohesive team environment, where individual uniqueness and kindness are celebrated and nurtured.