Cheval Blanc Food and Beverage Coordinator

Paris • France

Saturday, March 22, 2025

Cheval Blanc, a prestigious brand under the LVMH group, is renowned for offering a unique, personalized, and modern luxury hospitality experience. Since its inception in 2006, Cheval Blanc has expanded its exquisite presence to locations such as Courchevel, the Maldives at Randheli, St-Barth, St-Tropez, Paris, and the Seychelles. As an employer, Cheval Blanc is committed to nurturing talent, encouraging personal growth, and fostering a culture of excellence and innovation.

1. Welcome and orient guests at various points of sale, ensuring a seamless experience.
2. Manage reservation requests across all points of sale with reliability and precision.
3. Assist the point of sale staff before, during, and after service to ensure guest satisfaction.
4. Monitor guest satisfaction throughout the service and address any issues promptly.
5. Ensure accurate billing procedures are followed according to hotel standards.
6. Maintain and support F&B software and tools, ensuring their optimal use.
7. Coordinate guest requests with the hotel and promote the hotel's services and products.
8. Participate in daily briefings and ensure effective communication of guest information to all relevant teams.
9. Create and distribute point of sale documents such as menus and flyers.
10. Prepare and draft internal correspondence in both French and English.
11. Support the food and beverage management team on various projects.
12. Maintain a schedule of documents for distribution, including statistics.
13. Report any unusual situations concerning safety or potential accidents to management.

1. Bachelor's degree or equivalent in Hospitality Management or related field.
2. Knowledge of HACCP hygiene standards.
3. Familiarity with luxury hotel or fine dining environments.

1. Exceptional interpersonal and communication skills.
2. Strong customer service orientation with courtesy and tact.
3. Flexibility, adaptability, and organizational prowess.
4. Empathy and proactive problem-solving abilities.
5. Team-oriented mindset with a desire to learn and grow.
6. Proficiency in Microsoft Office, Micros, and La Fourchette.
7. Fluency in English, both written and spoken.

A minimum of 5 years of significant service experience in a similar high-end establishment is required.

Bachelor's degree or equivalent in Hospitality Management or related field.

The position offers a stimulating work environment, a 13th-month bonus after one year, 50% reimbursement of health insurance, access to LVMH private sales after six months, extensive internal training, social worker support, secure bicycle and scooter parking, Uber business account for late-night commutes, 80% reimbursement of transportation costs, provided and laundered uniforms, and meals at the staff restaurant. Opportunities for internal mobility within Cheval Blanc and LVMH are also available.

Cheval Blanc Paris is dedicated to unveiling the potential of each employee, fostering a culture where talents can thrive and excel. The brand values innovation, excellence, and a commitment to creating memorable experiences for both guests and staff. Employees are encouraged to pursue personal and professional growth in a supportive and dynamic environment.