Cheval Blanc Assistant Spa Manager

Saint Barthélemy • France

Thursday, January 16, 2025

Cheval Blanc, a distinguished name in luxury hospitality, is part of the LVMH Moët Hennessy Louis Vuitton group. Renowned for its unique and modern approach to luxury accommodation, Cheval Blanc offers a personalized and high-couture hospitality experience. With properties in prestigious locations such as Courchevel, the Maldives, St-Barth, St-Tropez, and Paris, Cheval Blanc is expanding its global presence, promising unparalleled service and an exquisite Art of Emotion to its guests.

1. Assist in managing the Cheval Blanc Spa, operated by Guerlain, ensuring a serene and relaxing experience for guests.
2. Collaborate with the Spa Manager in daily operations of the spa service.
3. Perform all treatments from the spa menu, including massages, facial and body treatments, waxing, and nail care.
4. Supervise the team of Beauty Experts, ensuring high standards of service.
5. Participate in recruiting and training a versatile team proficient in various aesthetic treatments and massage techniques.
6. Welcome and attend to guests, ensuring a personalized and exceptional experience.
7. Manage inventory and ensure compliance with service procedures and Guerlain standards.
8. Work closely with all departments within the Maison and Guerlain.

1. Minimum 5 years of experience in a similar role within luxury hospitality.
2. Proficiency in the 'Opera' and 'Spa Booker' software systems.
3. Excellent command of English, both written and spoken; additional languages are an asset.

1. Mastery of sales techniques.
2. Excellent verbal communication and active listening skills.
3. Impeccable presentation and interpersonal skills.
4. Versatility and discretion.
5. Creativity and flexibility.
6. Courtesy and professionalism.
7. Dynamism and responsiveness.
8. Attention to detail and teamwork.
9. Positive attitude and spirit.

Minimum 5 years of experience in a similar role within luxury hospitality.

The position includes accommodation with minimal rent contribution, meals during work hours, and a work uniform provided and maintained daily. Employees enjoy access to hotel amenities at preferential rates after three months of service, comprehensive health insurance, and an annual profit-sharing bonus.

Cheval Blanc fosters a culture of excellence, creativity, and sincere kindness, guided by a quest for meaning. The team is united by a shared passion for hospitality, offering a supportive and collaborative environment where personal and professional growth is encouraged. The Maison promises a unique experience, both professionally and personally, within a cohesive team of Ambassadors.