Cheval Blanc Assistant Front Office Manager

Saint-Tropez • France

Tuesday, December 17, 2024

Cheval Blanc, a distinguished entity under the LVMH Hotel Management umbrella, epitomizes luxury hospitality with a modern twist. Since its inception in 2009, LVMH Hotel Management has been dedicated to delivering warm and personalized service globally, redefining luxury hotel codes. Cheval Blanc, with its unique vision, is renowned for its meticulous attention to detail and haute couture approach to hospitality, offering guests an unparalleled Art of Emotion.

1. Provide exceptional guest reception and information on hotel services.
2. Support department heads in executing and monitoring assigned tasks.
3. Participate in team supervision and training.
4. Promote hotel services such as dining, spa, and leisure activities.
5. Gather guest feedback to enhance service quality.
6. Update guest preferences in Cardex for personalized service.
7. Address guest complaints and ensure corrective actions are implemented.
8. Develop and support the reception team, ensuring adherence to house and LQA standards.
9. Oversee daily reception team organization.
10. Propose new processes and services to improve service quality.

1. Minimum of 3 years of experience in a similar role.

1. Exceptional communication and interpersonal skills.
2. Strong organizational and multitasking abilities.
3. Proficiency in guest service and hospitality management.
4. Ability to work collaboratively in a team environment.
5. Problem-solving and conflict resolution skills.

Candidates must possess at least 3 years of relevant experience in luxury hospitality or a similar field.

Accommodation provided or housing allowance, transportation support, meals during work hours, referral bonus, advantageous health insurance, and internal mobility opportunities.

Cheval Blanc fosters a culture of excellence, creativity, and genuine hospitality. The establishment values the unique contributions of its artisans, encouraging personal and professional growth within a supportive and dynamic team environment. The commitment to high hospitality standards is reflected in the passion and dedication of its staff.