Cheval Blanc Assistant Front Office Manager

Paris • France

Thursday, May 8, 2025

Cheval Blanc, a distinguished member of the LVMH group, epitomizes a modern and personalized approach to luxury hospitality. Since its inception in 2006, Cheval Blanc has expanded its presence to prestigious locations such as Courchevel, the Maldives at Randheli, St-Barth, St-Tropez, Paris, and soon, the Seychelles. The brand is renowned for its commitment to excellence and innovation, providing a platform for individuals to excel and showcase their talents.

1. Assist the Front Office Manager in executing daily operations and oversee the reception team in their absence.
2. Train, mentor, and motivate reception ambassadors to ensure high performance.
3. Maintain excellent relationships with guests, ensuring confidentiality and discretion.
4. Anticipate guest needs and respond promptly to ensure optimal satisfaction.
5. Coordinate effectively with all hotel departments to ensure seamless service delivery.
6. Manage guest complaints and feedback with empathy and in accordance with hotel procedures.

1. Higher education degree in Hospitality Management.
2. In-depth knowledge of luxury hospitality sector.

1. Strong team management and leadership abilities.
2. Excellent verbal and written communication skills.
3. Exceptional interpersonal skills and professional representation.
4. Customer service orientation.
5. Meticulous attention to detail and organizational skills.
6. Ability to manage time and prioritize tasks effectively.
7. Proactive problem-solving and initiative-taking capabilities.
8. Teamwork and collaboration skills.
9. Flexibility and adaptability in a dynamic environment.
10. Passion for the hospitality industry.
11. Discretion and practical mindset.

A minimum of 5 years of relevant experience in a luxury hospitality setting is required.

Higher education in Hospitality Management.

The position offers a stimulating work environment, a 13th-month salary after one year of service, 50% reimbursement of health insurance, access to LVMH private sales after six months, extensive internal training programs, social worker support, secure bicycle and scooter parking, company Uber account for late-night commutes, 80% reimbursement of public transport costs, provided and laundered uniforms, and meals at the staff restaurant. Opportunities for internal mobility within Cheval Blanc and LVMH are available after two years of service.

Cheval Blanc fosters a culture of excellence, innovation, and personal growth. The brand is dedicated to nurturing talent and providing a supportive environment where individuals can thrive and realize their potential. The workplace is characterized by a commitment to quality, a passion for hospitality, and a collaborative spirit.