Chanel Watches and Fine Jewelry Advisor

Chanel, a prestigious leader in the luxury fashion industry, is renowned for its exquisite craftsmanship and high-end creations in Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery, and Watches. Established by Gabrielle Chanel in 1910, the brand is committed to fostering an environment where employees can excel, develop their strengths, and pursue new opportunities. As part of its global workforce of over 32,000, Chanel offers a unique working atmosphere that emphasizes personal growth, inspiration, and inclusivity, underpinned by a deep respect for diversity as a cornerstone of organizational success.

1. Provide an unparalleled luxury customer experience, focusing on client recruitment and retention.
2. Engage clients and cultivate long-term relationships.
3. Drive impactful sales through cross-selling and upselling techniques.
4. Maintain expertise in product knowledge and commit to personal development.
5. Deliver after-sales service and perform quality checks on products.
6. Collaborate with boutique teams and other divisions to enhance expertise and encourage referrals.
7. Work with various divisions such as IT, Finance, and Marketing in daily operations.

1. Previous retail experience, particularly in luxury or Watches and Fine Jewellery sectors.
2. Commitment to learning and development within the Watches and Fine Jewellery categories and across the broader Chanel business.
3. GIA Certification or similar qualification is advantageous.

1. Strong passion for luxury timepieces and fine jewellery.
2. Excellent customer service skills.
3. Ability to thrive in a fast-paced, client-centric environment.
4. Good presentation with excellent interpersonal, teamwork, and communication skills.

Prior experience in retail, especially within the luxury or Watches and Fine Jewellery industry, is required.

Chanel offers competitive rewards, wellbeing programs, learning and development opportunities, and parental leave for all parents globally.

Chanel fosters a collaborative and respectful workplace culture, grounded in the belief that diversity is essential to the success of the organization and its people. Employees are encouraged to grow, be inspired, and feel included, with a focus on personal and professional development.