Chanel Visual Merchandising Manager

Chanel is a privately held French luxury house renowned for haute couture, ready-to-wear, accessories, fragrances and beauty. The brand is synonymous with craftsmanship, creative direction and iconic heritage, operating a global retail network that demands exacting aesthetic and service standards. As an employer, Chanel typically emphasizes artistic excellence, attention to detail, and collaborative work across creative and commercial teams.

1. Define and implement the visual merchandising strategy and seasonal concepts for Chanel boutiques in the assigned territory, ensuring fidelity to brand identity.
2. Design and approve window displays, in-store vignettes and floor plans that translate campaign storytelling into commercial retail environments.
3. Plan and coordinate rollouts of visual directives across multiple stores, managing timelines, budgets and third-party vendors.
4. Lead, coach and develop the boutique visual merchandising team and local retail partners to sustain consistent execution and high presentation standards.
5. Collaborate closely with retail operations, product, marketing and store design teams to synchronize launches, product flows and promotional activations.
6. Conduct regular store visits and audits to monitor compliance, capture best practice, and produce corrective action plans where necessary.
7. Manage resources including display props, mannequins and scenic elements; oversee maintenance, storage and procurement of materials.
8. Use sales and KPI data to iterate visual strategies that optimize conversion and product storytelling.

1. Demonstrable experience in a visual merchandising leadership role within luxury fashion or premium retail.
2. Proven ability to conceive and execute high-impact window and in-store displays that align with brand codes.
3. Strong leadership skills with experience training retail teams and managing external suppliers/contractors.
4. Excellent project management skills, including budget oversight and multi-site rollout coordination.
5. High aesthetic sensitivity, attention to detail and a deep understanding of luxury customer expectations.
6. Fluent French and professional working knowledge of English preferred (if applicable to multi-market coordination).

1. Visual merchandising strategy
2. Window and interior display design
3. Retail layout and space planning
4. Seasonal concept development
5. Team leadership and training
6. Project management and rollout coordination
7. Vendor and budget management
8. Brand standards enforcement
9. Cross-functional collaboration (retail, marketing, product)

Minimum 5 years of progressive experience in visual merchandising within luxury fashion or high-end retail, including experience leading teams and managing multi-store rollouts and campaigns.

Bachelor's degree in Visual Merchandising, Fashion Design, Interior Design, Retail Management or equivalent professional experience; formal training in display or set design is advantageous.

Chanel cultivates a culture rooted in artisanal excellence, creative leadership and meticulous attention to detail. The workplace values discretion, collaboration between creative and commercial functions, and a commitment to preserving the brand's heritage while delivering contemporary retail experiences.