Chanel Retail Learning and Development Partner

New South Wales • Australia

Wednesday, July 23, 2025

Chanel, a prestigious leader in the luxury fashion industry, is renowned for its exquisite craftsmanship and high-end creations across Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery, and Watches. Established by Gabrielle Chanel in 1910, the brand is committed to fostering an environment where employees can thrive, leveraging their strengths and exploring new opportunities. As part of its dedication to diversity and inclusion, Chanel cultivates a collaborative workplace that values respect and innovation.

1. Translate classroom learning into point-of-sale executions to enhance client experience and improve performance.
2. Identify learning needs and curate customized learning solutions, including coaching, on-site training, and digital learning.
3. Collaborate with Boutique Managers, Sales Managers, and Area Sales Managers to develop individual development plans for retail teams.
4. Support the onboarding of new Beauty Advisors and Specialists using digital platforms and other tools.
5. Share best practices and boutique strategies with retail leadership to define learning interventions.
6. Participate in people development discussions with retail leadership and ODHR.

1. Expert knowledge in people development and retail leadership.
2. Certification in beauty therapy or equivalent diploma/certificate is advantageous.

1. Exceptional communication and presentation skills.
2. Ability to interact strategically with a broad range of stakeholders.
3. Experience in designing personalized learning paths and curating training content.
4. Solid knowledge of beauty trends and skin treatments.

Proven experience in people development within the beauty retail space, with a strong understanding of learning pathways and development planning.

Certification in beauty therapy or equivalent diploma/certificate is advantageous.

Chanel offers competitive rewards, wellbeing programs, learning and development opportunities, and parental leave for all parents globally.

Chanel is committed to nurturing the whole person, offering a unique environment where employees can design their impact based on their strengths and motivations. The company values diversity and inclusion, ensuring a collaborative and respectful workplace.