Chanel People Solutions Manager

London • UK

Monday, January 5, 2026

Chanel, a prestigious name in the luxury fashion industry, offers a dynamic and innovative work environment. As part of a globally recognized brand, employees are encouraged to contribute to the company's legacy of excellence and creativity. Chanel is committed to fostering an inclusive culture that values diversity and personal growth, ensuring that each team member can thrive and make a meaningful impact.

1. Lead change management efforts for Workday optimization initiatives, focusing on Absence Management and its impact on Payroll across the UK, Global Corporate, Canada, and Ireland.
2. Serve as the primary point of contact for Workday queries, driving efficiency and compliance within the People Operations team.
3. Identify process improvements, ensure data integrity, and enable accurate reporting to support HR operations.
4. Manage and maintain relationships with Workday and related systems, recommending enhancements or new features as business needs evolve.
5. Oversee configuration, maintenance, adoption, and optimization of Workday modules across the UK, Canada, and Ireland.
6. Coordinate and monitor system performance, updates, releases, and testing in partnership with HRIS and IT teams.
7. Ensure compliance with data privacy, security standards, and internal controls.
8. Develop and deliver comprehensive training programs for end-users and internal stakeholders.
9. Strategically drive user engagement and foster adoption of Workday, Medigold, and RG solutions across departments.
10. Lead analysis and reporting of usage, adoption, and KPIs for Workday and related platforms.
11. Serve as the primary liaison between HR, IT, Payroll, and business stakeholders to gather requirements and deliver Workday solutions.

1. Minimum of 3 years in the Workday configuration ecosystem, ideally with a background in time off, reporting, and integrations.
2. Strong analytical and problem-solving skills, with the ability to translate business needs into technical solutions.

1. Proficiency in systems thinking and technical aptitude, particularly in Workday reporting and configuration.
2. Strong proficiency in Excel, Power BI, and the Microsoft suite.
3. Excellent communication, collaboration, and adaptability skills.
4. Ability to lead change and optimize processes.

At least 3 years of experience in Workday configuration, with a focus on time off, reporting, and integrations.

Chanel offers a comprehensive benefits package designed to support employees' professional and personal lives. Benefits include private medical insurance, pension, life assurance, retail discounts, employee assistance programs, arts and culture ticket discounts, Chanel product discounts, and a service awards program. Benefits are eligibility dependent and subject to change.

Chanel is dedicated to creating an inclusive culture that nurtures personal growth and contributes to collective progress. The company values the uniqueness of each individual, which enhances the diversity and effectiveness of its teams. Chanel encourages applications from diverse backgrounds and values the perspective and potential each candidate brings.