Chanel Learning Assistant
Chanel, a beacon of luxury and innovation, is renowned for its visionary approach to fashion and beauty. As part of a global conglomerate, Chanel operates through three main divisions: Fashion, Fragrance & Beauty, and Watches & Fine Jewelry, with a presence in over 110 countries. The company offers a decentralized and multinational environment, providing ample opportunities for personal and professional growth.
- Coordinate onboarding processes for new hires, including preparation of welcome kits and scheduling of training sessions.
- Organize in-store training sessions for various roles.
- Recommend personalized e-Learning paths and update training records.
- Monitor Learning KPIs in collaboration with Sales and Operations Managers and Client Marketing.
- Support the sales team on the shop floor as needed.
- Collaborate with HR and Learning Managers to develop and monitor training plans.
- Track training participation and analyze related KPIs.
- Develop and facilitate specific training workshops and support pre/post-training activities.
- Manage administrative tasks related to training registrations and updates.
- Organize Learning workshops and send invitations for coaching sessions.
- Prepare briefs and materials for training facilitators and reference trainers.
- Maintain Learning tools and equipment in-store.
- Previous experience in training, digital, or innovation roles.
- Interest in fashion and retail.
- Experience in sales is advantageous.
- Dynamic and service-oriented.
- Strong analytical and organizational skills.
- Excellent interpersonal skills, comfortable interfacing with retail teams.
- Fluent in English.
- Proficient in Microsoft Excel and PowerPoint.
Previous experience in training, digital, or innovation roles is required. Experience in sales is a plus.
The position offers a comprehensive learning experience in a prestigious luxury retail environment, with opportunities for professional development and networking.
Chanel fosters a culture of innovation and creativity, balancing heritage with modernity. The company values personal growth and offers a supportive environment for employees to excel in their roles.

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