Chanel Retail Operations & Aftersales Assistant
Join Chanel in Geneva as a Retail Operations & Aftersales Assistant, supporting Swiss markets in a luxury fashion environment.
Overview
Chanel is a prestigious luxury brand renowned for its timeless elegance and innovative designs in fashion, beauty, and accessories. As part of the global luxury conglomerate, Chanel offers a sophisticated work environment that values creativity and excellence.
Role & Responsibilities
- Support retail operations and aftersales processes for Swiss markets.
- Coordinate with retail teams to ensure seamless operations.
- Assist in managing client aftersales services and inquiries.
- Contribute to the development and implementation of operational strategies.
- Maintain accurate records and reports related to retail operations.
Qualifications
- Experience in retail operations or a similar role.
- Strong organizational and communication skills.
- Ability to work collaboratively in a team environment.
- Proficiency in managing client services and aftersales processes.
Experience
Experience in retail operations or a similar role is required.
Workplace
The role is situated in Geneva, Geneva, Switzerland. There are currently 365 open positions in Geneva on Cerulean, with 8 added recently. Within Geneva, Cerulean currently features 448 open roles, including 12 recent additions. Across Switzerland, Cerulean lists 718 open roles — 18 of them newly added.
Culture
Chanel fosters a culture of luxury and sophistication, where employees are encouraged to express their creativity and innovation. The brand is committed to excellence and offers a dynamic and inspiring work environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Coordinator», «Aftersales Support Specialist», «Retail Operations Associate», «Client Services Assistant», «Retail Support Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.