Chanel Internal Communications Manager

London • UK

Friday, December 12, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its commitment to excellence and innovation. As part of a global conglomerate, Chanel offers a dynamic and inclusive work environment where employees are encouraged to excel and contribute to the brand's storied legacy. The company values creativity, diversity, and the continuous development of its workforce.

1. Lead the planning and execution of internal communications initiatives.
2. Coordinate and manage global internal communication channels, ensuring consistency and effectiveness.
3. Develop and implement communication plans tailored to audience needs.
4. Create and deliver compelling content across various formats and platforms.
5. Support business transformation through clear and engaging change communications.
6. Plan and execute engagement activities and events that embody Chanel's culture and priorities.
7. Conduct measurement activities to track communication effectiveness and inform improvements.
8. Collaborate with global communications teams to share best practices and drive strategic alignment.

1. Proven experience in internal communications within a fast-paced, matrixed environment.
2. Demonstrated ability to manage intranet platforms, preferably LumApps.
3. Strong event planning and organizational skills.
4. Excellent stakeholder management and interpersonal skills.

1. Proficiency in PowerPoint, Teams, and Microsoft Office Suite.
2. Ability to translate complex information into clear and impactful communications.
3. Strong storytelling and content creation abilities.
4. Comfort with emerging technologies and navigating ambiguity.

Demonstrated experience in internal communications, preferably in a fast-paced, matrixed environment.

Bachelor's degree in Communications, Marketing, or a related field.

Chanel offers a comprehensive benefits package, including opportunities for professional development and a commitment to fostering diversity and inclusion.

Chanel's workplace culture is characterized by a commitment to diversity, inclusion, and excellence. The company fosters an environment of respect, empathy, and dignity, valuing the diversity of its people as essential to its success and the connections with clients.