Chanel Head of Boutique

Brisbane • Australia

Thursday, July 31, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its exquisite craftsmanship and timeless elegance. Founded by Gabrielle Chanel in 1910, the brand is a leader in creating and distributing high-end products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery, and Watches. As part of a global workforce exceeding 32,000, Chanel offers a unique working environment that fosters personal growth, collaboration, and inclusivity, underpinned by a commitment to diversity and innovation.

1. Lead and develop boutique teams to achieve business objectives.
2. Cultivate client engagement and champion customer relationships.
3. Collaborate with the Head of Retail to define and implement boutique strategies.
4. Monitor financial targets and analyze performance metrics.
5. Foster a culture of collective performance and cross-functional collaboration.
6. Ensure exceptional client experiences and retail excellence.
7. Manage merchandise assortment in collaboration with the Merchandising team.
8. Promote sustainability initiatives within the boutique.

1. Minimum of 5 years' experience managing a boutique for an international luxury brand.
2. Strong business acumen and understanding of luxury retail performance levers.
3. Proven strategic leadership skills in a luxury retail environment.

1. Strong knowledge of the luxury industry and fashion sensitivity.
2. Excellent interpersonal, communication, and organizational skills.
3. Analytical approach with the ability to lead and motivate teams.

At least 5 years of experience in managing a boutique within an international luxury brand or similar business.

Bachelor's degree in Business, Luxury Management, Fashion, or a related discipline is advantageous.

Chanel offers competitive rewards, wellbeing programs, learning and development opportunities, and global parental leave.

Chanel fosters an inclusive and collaborative culture that values diversity and empowers employees to grow and innovate. The company is dedicated to nurturing the whole person, providing the tools and space for individuals to design their impact based on their strengths and motivations.