Chanel Fragrance Expert

London • UK

Monday, February 16, 2026

Chanel, a distinguished name in the luxury fashion and beauty industry, operates as an independent entity renowned for its commitment to creativity, human potential, and positive global impact. As part of its prestigious portfolio, Chanel Beauty emphasizes individuality and self-expression through its exquisite range of fragrances, makeup, and skincare products. Chanel's ethos, inspired by its founder Gabrielle Chanel, is to celebrate uniqueness and support personal journeys within the brand.

1. Conduct immersive fragrance consultations and storytelling sessions to enhance client engagement with the brand.
2. Deliver exceptional client experiences both in-store and through digital channels, fostering long-lasting relationships.
3. Share in-depth product knowledge and application techniques with clients and colleagues confidently.
4. Host masterclasses and in-store events to promote the fragrance category.
5. Utilize clienteling and data capture tools to expand the client portfolio and achieve sales targets and KPIs.
6. Act as a mentor and ambassador to colleagues, supporting business growth through innovative events.

1. Experience in a client-facing retail environment.
2. Strong understanding of perfumery.

1. Collaborative and team-oriented mindset.
2. Passion for client experience and storytelling.
3. Ability to build rapport and create meaningful client connections quickly.
4. Confidence in delivering fragrance workshops and engaging events.

Proven experience in a client-facing retail environment, particularly within the luxury sector, is required.

Chanel offers a comprehensive benefits package designed to support employees professionally and personally, including private medical insurance, pension plans, retail discounts, and mental wellbeing support. Employees also enjoy lifestyle perks such as arts and culture ticket discounts, Chanel product discounts, and employee-only sales. Recognition programs and additional training opportunities are also provided.

Chanel fosters an inclusive culture that values personal growth and collective progress. The company believes in the power of diversity and the unique contributions of each individual, encouraging applications that bring varied perspectives and experiences. Chanel is committed to sustainability and requires collective action from all employees to achieve its House Sustainability Ambitions.